Auto repair service near Austell, GA

This is my second time visiting Heritage VW for scheduled maintenance on my vehicle. Had to come in after the dreaded check engine light popped up on the dashboard though...ugh!! The staff here at Heritage is very professional and their work is very quick. I've enjoyed my experience with this dealership so far and will continue returning to this shop for all future issues.

My husband and I had a great experience at Infiniti of South Atlanta. We were in the market for a new car when we found the perfect G37. It was late, and we were all so tired, but Aaron Middleton proved to be the best salesman. He took the time to really sell the car, which I explained was not needed because I had done so much research prior to our visit. The car had been perfectly maintained and is so very clean, it looks and drives like a demo! We started looking at the newer models but this was a chance for us to save some money and really asses the Infiniti experience. We are still in awe with their CPO program!!!! I hope that we continue to see the same professionalism after the sale. My husband and I value quality service and reliability in a vehicle, and it seems we found the perfect place and the perfect car!! Thanks again Aaron!!

Service advisor Bryant Hall has the personality and people skills of a dead fish they misdiagnosed my vehicle they claim it's the instrument cluster causing the engine to run rough. I called another dealership and they said that is not possible heritage wanted 800+for the job I pulled the vehicle and took it to the other dealer who repaired it for 160 a couple of bad engine coils. Avoid this dealer

Hi Toby, this is Pellegrino Terrafino, never heard from you yesterday and until now , I called twice yesterday no ones picks up the phone same today i need to know about my Maserati title, i have 3 more days legaly to drive my car , pls call me 706 284 8131, pls don't like to take legal action , but if i don't hear from u about the tile i will call my attorney tomorrow at 12

We have over 19 years experience in automotive and diesel repair and service. Our Goal is to provide you with excellent and reliable service to get you back on the road as quickly as possible while offering you the best rate. Services include Brake Service Tune-up Computer Diagnostics A/C Repair Services (preventive maitenance) D.O.T. Inspections Clutches Transmission Give us a call or just drop by! Our techs have over 19 years of experience.

I had a tire blow out on the interstate. Eddie came out and helped. He arrived earlier than expected and was friendly and helpful. He patiently answered my child's endless questions as well. Even though he was only assigned to tow, he stayed with me and changed my tire as well. Great service and help when I needed it.

The oil plug fell out of my car while I was driving, and my engine needed to be rebuilt due to the damage that it sustained. Tim was the worst mechanic that I have ever worked with. He originally told me that it would take about a week and cost me around $2,500, and he ended up having my car for 5-6 weeks and charging me $3,800. I'm not blaming him for the increased cost and extra time, because I understand how those things go. However, when I started questioning some of his extra charges, like $800 for a machine shop that he allegedly had to take parts to, he refused to show me a receipt (which he is legally not obligated to do), and then got very defensive and started bullying me. I never said I wouldn't pay him, but he told me that I had to pay in either cash or a money order because he didn't trust that my check wouldn't bounce, even though I had already paid him over $2,000 in checks that cleared without a problem. He threatened to sue me several times and called me an immature child, all because I wanted to see a receipt for the machine shop. Before we started having our disagreements, Tim kept telling me how he appreciated my trust, and I now believe that he appreciated it so much because he saw it as an opportunity to take advantage of me. He even went so far as to ask me what my credit score was, and then propositioned me to co-sign a business loan with him. I thought that was extremely unprofessional. Personal problems aside, my car ran perfectly before Tim did work on it. Since I got it back, I have had problems with the transmission skipping, as well as with the electrical system. When I informed him of the transmission problem, he was defensive again and claimed that it had nothing to do with the work he did. I would never let Tim work on my car again, and I would advise everyone I know to avoid utilizing his services as well. I am very disappointed with this business and mechanic.

RUN!!!!! I wish there was a rating much lower to give because 1 star will be more than generous. I took my car for a diagnostic, for 4-5 days we inquired about the results..no call. Later after numerous calls later we were told their mechanic had a mishap..still waiting..didn't hear back anything until the 5th and 6th day..I WAS then charged almost $200 for a diagnostics with a simple receipt, NO SUMMARY OF CHARGES OR RESULTS OF THE DIAGNOSTICS..Which I was told I could pick up on the 12th day of dealing with them. But yet when I question their business practices, I'm accused of being confrontational and poor ! Oh! and racist!.. Just because I expected an reasonable answer for such charges with minimum communication or detailed explanation of their findings. I took my Mercedes to Southern Imports in Kennesaw, dealer level expertise,professional treatment.. without the dealer prices.

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.