I bought my 1990 Lexus LS400 in October 1989 and had it maintained by ... read more I bought my 1990 Lexus LS400 in October 1989 and had it maintained by the dealer until about two years ago. I was referred to T-3 by a friend and they converted my old AC to a newer one. Their prices are considerably lower than the dealer and I find all their work on my car and my wife's ES350 to be outstanding. It has been a pleasure doing business with Ty and I recommend them without reservation. PDC
Quantum Mechanics saved me from a lot of grief and expense. I have bee... read more Quantum Mechanics saved me from a lot of grief and expense. I have been shopping for a used luxury German car (I know, I know...), and I'm so glad I listened to my wife and got this inspection done. Thanks QM!
Before giving this review, I gave the manager an opportunity to rectif... read more Before giving this review, I gave the manager an opportunity to rectify this situation. His proposed "remedy" was not acceptable and neither was the service. Ultimately you shouldn't have gotten a dime of our money but you did. We gave this business a chance by the reviews but our experience wasn't good at all. Our car was in their parking lot for 3 days before the requested service was even “started.” We were not kept informed of the status of the service. We had to call or drop by to get any updates. On the 4th day when we decided to get our car back, conveniently the worker stated we would be charged for service (that they did not do). This was my first time and last time doing business with them. If you are looking for a reputable mechanic/shop, stay far away from this establishment. Integrity, Customer Service, and Customer Satisfaction are NOT important features of this business.