Auto repair service near Ameritech, IL

Don’t go here ! He put brakes then all sudden it need rotors we let him do it He call say come get it,we get in brakes to floor ! We tell him he say small hole wheel cylinder brake fluid leaking ! Bs wasn’t leaking before but we get the part let him do it ! We leave then go to stop but can’t then finally it catch ! Have to stop way back ! Take it back next morning he get to name all kind of stuff ! The brake pum, then he say line need flushing, then he say abs sensor, sway bar and lower pulls Just a bunch of bs and wasted money Do not go here ! They rip off and don’t care

NorthWest Auto & Tire is one of the few auto repair shops that still offers "Full Service." Services range from lube, oil and filter work from $24.95 with online coupon, to diagnosing today's complex computer-controlled fuel injection systems. We also specialize in emission control systems.

Hayes has been around since the 80's my parents took their cars to them and now I do. They are straight forward and fair. I am never worried about what is being repaired as they keep me well informed and aware what is needed and when.

Alternator took a dump, found this mechanic shop in Plainfield, IL, near me, towed it in and bam got lucky left 3 hours later. This Plainfield auto repair shop is on top of their game. Thanks for getting me in and back on the road so quick and cost effectively.

I own Douglas Automotive Repair Inc and am sorry you experienced some quality issues with our shop. I am a certified technician and have been for 35 years. We always use high quality parts in our repairs; through the years we’ve been in business we’ve found that it just doesn’t pay to use lower quality parts unless it’s a customer request to keep costs down. We did have a period where we were having employee quality issues, but have since resolved those. It’s very unfortunate that it impacted some of our customers as we worked through it. Customer feedback is important to us and I want to thank you for sharing yours. We continually strive to make sure we give high quality service and our customers are satisfied.