Auto repair service near Hartford, IL

Full service auto repair and quick lube. .

We offer complete auto repair on Import, Domestic, and European vehicles. ASE certified mechanics. We won't just tell you what is wrong with your vehicle we will show you. charbonierservice.com

Great people work here. I took in an old 1972 351C block because of some stuck bolts I couldn't get with my tools at home. They got it off with no problem, they didn't charge me for anything. I had planned on paying for the use of the tool and a few minutes but they wouldnt let me. Definitely where I am taking my business from now on.

Our truck broke down last week and was put in this shop for an alternator. I was told they would consult with me before doing work on the truck. I called several times, ( a cell phone because the shop number is disconnected ) but my calls were ignored. After 5 days in the shop, I finally talked with someone who told me the work was done and the truck was running good. I picked the truck up, got on the highway to come home and broke down again. Surprisingly enough, my calls were ignored again when I tried calling the shop. I left a message and told them I needed them to return my call, that was yesterday afternoon and still no call. It costed an additional $75 to have the truck towed to my house in Shiloh. After it was towed to my home, we raised the hood to try to jump the battery. Noticed the alternator wasn't changed, but our new battery was replaced with an old one. I strongly suggest you find a different shop. This place is a rip off. We will be talking to an attorney about our experience.

The warranties are worthless as you have to pay for your labor if your car breaks down. I had my car for less than a month and the radiator had to be replaced. I paid over 4000 for the car and still had to cough up over 100 dollars toward the repair. Rovan paid the difference not the warranty. It has been less than a year and the timing belt has broken on the car, lesson learned. I will never ever buy a car from this delearship again and veer people somewhere else.

This company sold a vehicle to my clients within the last 24 hours. At the time of sale and on the bill of sale, they failed to disclose that it was a salvage title. We later find out that the title is marked Salvage Title. Now they have said that they will take back the car and retain $600 from my client. We are filing complaints with the Missouri Attorney General's office on Premier Auto Leasing and its parent company, SK Motors LLC. It pays to know what you are buying and how much integrity the agency has before you buy.

I agree with Gene. In my case I drive a diesel Sprinter, very hard to get good service on to begin with because it is all German. I live in Montana too. I was referred to Westport Autohouse by a friend whose personal experience was very similar to the other review. So I called and made an appointment. The owner - Mike- insisted that because he had to order parts I should plan on leaving it overnight. I told him - Ok but- I had to be finished by 4 PM on Thursday since i had to be in another part of the state for business on Friday. The initial estimate was fine and was accurate to what needed to be done according to my research on the problems and the symptoms. The final bill came in a bit higher but they had completed all the repairs, the van drove smoothly and perfectly for the first time in months !! I am elated. I had been in a Mercedes Benz dealership earlier to get the same things done and they wanted over $2,000 more and most of that was for the wrong stuff anyway. I highly recommend Westport Autohouse and plan to use them every time I need a repair in the future. Tim B.

Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO

I came in with a huge radiator failure and John and the guys here definitely gave me the best service and deal on the rates. They're going to be my permanent auto shop home for a while!!

I have been going here for nearly 10 years now. Mike has always been honest, up front and fair. He lets me know what needs to be done right away, what doesn't need to be done now but will need to be done eventually, and what doesn't need to be done but that I might consider. He knows my financial situation and bases his suggestions around that. I can't recommend him strongly enough. Even though I no longer live in the Tower Grove area, I've kept him as my primary mechanic for nearly all my car needs.

I just bought my Lexus there and it has been great. I never thought I'd get financed but sure enough. I love my car and just referred my friend and picked up my bonus for sending him down. I ate and filled up my tank. WooWoo!!!