Auto repair service near Lake Barrington, IL

Here at Nick & Ernie's Auto Works, we work hard to ensure our customer's satisfaction. We have been in business for over 35 years and we use only the highest quality parts available. Our highly skilled technicians are ASE certified and trained to work on foreign and domestic cars as well as light and heavy-duty trucks. We keep up with the latest technology through our Bumper to Bumper affiliation. In addition, we have the newest tools to diagnose and repair your vehicle. We also have a state of the art Collision Repair facility. Come see us for all car/truck service and preventative maintenance. We provide a local shuttle service for your convenience. Our work is warranted for 12 months/12,000 miles and we service all makes and models. Customer care and 100% satisfaction is our priority.

I had a terrible experience dealing with this company. I will be sure to call the Illinois Commerce Commision at 1-800-524-0795 to file a complaint and may possibly take my case to small claims court. Consumers united against unethical business practices. Read this article about predatory towing practices: http://chicago.cbslocal.com/2011/04/21/state-can-now-crack-down-on-illegal-tows/

I was in there on 05/06/2011 and I went inside to pay, Im standing in line there's an older lady that was at the counter with short brownish hair and a little heafty, then there was a customer that was not in line scratching off a ticket, I was the next inline after 2 ladies and the lady with the ticket jumped infront of me to turn her ticket in, the attendant working (the heafty one) say's to me "she was in line 1st" I said well It didnt look like it to me and I put my $ on the counter and said "I'm on pump #6and I have a crying baby in the car and I started to walk out. The attendant said to the customer with the ticket "what a rude trashy girl" I just kept my mouth shut and left, well the attendant say's over the intercom "I have your license plate # and dont come back." 1st off I did nothing wrong and she seems like the rude one calling someone trashy that she doesn't even know. How do you get business with having rude people work for you