Auto repair service near Waterman, IL

AS A CUSTOMER PAYING FRONT DESK HAD AN ATTITUDE AND CHRIS THE MANAGER CALLED ME AFTER I DROPPED OFF MY CAR TO DISCUSS ABOUT THE SITUATION. I SAID IM A CUSTOMER/ YOUR EMPLOYEE WAS RUDE //AND THE MANAGER CHRIS SAID I AM THE MEDIATOR, AS A MANAGER YOU SHOULD INFORM YOUR EMPLOYEES TO FIGURE OUT A WAY TO MAKE THE CUSTOMER HAPPY. to chris the manager don't ever call your customers in regards to your employees who have problems...with customers.. the front desk had an attitude don't know where you picked her up to be a clerk, DO NOT USE THEM/ RIP OFF PLACE AND WILL TAKE FOREVER TO GET YOUR CAR FIXED. YOU CAN GET ANOTHER REPAIR SHOP GOOGLE IT.... BEWARE/ HORRIBLE PLEASE TO ALL CONSUMERS USE ANOTHER PLACE. I tried later to call there to see the status of my car and about 6 calls later still no answer. I truly believe that the clerk didn't pick up because I was calling and so when i did call from my other phone the front desk picked up and finally got an answer of status of my car 3 hours later for a job that was to take 1 1/2 hrs. please don't use them I was a victim of bad business.

I wanted to start saving on gas, Steve and his guys had several diesel VW's in stock and they were very knowledgable about them. They even provided me with a folder with service history, vehicle inspection, and a free Carfax. They got me on the road to saving with my new VW Golf!

Was in a major accident, had to have the right side of my truck as well as the bed replaced and painted. Looks awesome and drives great. The worked with the insurance company and got me back on the road.

Keith’s has been been our go-to automotive needs for the last 15yrs. Keith has been a trust worthy consultant for all car needs.

New Address after 21 years.( 735 Morton Ave, Aurora, IL, 60506 ) I got stuck in a tough spot when my trans went on a new car I bought, But the people, service and cost helped me get past that situation and back to enjoying my new car. Again they did move locations last August(2011) The New address is 735 Morton Ave, Aurora, IL, 60506

Best overall auto repair in town! family owned great service!!!!!!