Auto repair service near Winnetka, IL

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Great service. Received discount without coupons. Was picked up when service was done. I felt like I wasn't taken advantage of being a women and the price was fair. Thank You for doing a great job. M VD

ASE certified knowledgeable mechanic , very courteous , and reasonable priced , actually they were about 30 % cheaper than the other local mechanic shops , I highly recommend them .

Patrick is quite professional. Good communication along with great service.

Do not buy a vehicle from this place I saved 1200 for a down payment because I needed to get me and my pregnant wife to work were both young and were in need of help Paul the dealer here at liberty auto lied to me smiled in my face took our hard earned money and shook my hand assuring me this was a good vehicle and would last me awhile the the first night I went home with the car the brake pedal went to the floor I had to drive 15 miles an hour home with my pregnant wife then needed to have it toed come to realise all four brake lines were rotted thru I was on the last good one apparently something else was wearing at the engine cradle I had to replace he assured me that the reason the ac wasn't blowing so cold was it just needed a charge he was so good at acting like an honest person and was trying to help me that I was in such a tight spot wear I needed the help I believed him their was a tube that was carroded that was a couple bucks to replace to fix the ac but was 3 hours labor to put it in that was 300 bucks come to realise the whole ac compressor was shot thats 400 to fix before I can put my baby in this hot car I'm sweating to death in everyday this summer and here's the best part I'm driving on the highway going about 55-60 with my pregnant wife and the car shuts off out of nowere I loose power steering and brakes i managed to not get us killed finally get it started bring it to mechanic after it shutting off on me a couple more times and it turns out theirs a recall on the ignition switch I had it replaced it still shuts off from time to time because their is a bigger issue at hand that gm needs to Handel their now after pleeding with him to help me out take it back give me my down payment back or just fix it I got nothing but a sorry I can't help u u signed a no warranty as is I called him the day after I bought the car he wouldnt help me at all and he knew my whole struggling situation now I'm stuck with the thing for 2 years at 300 a month and I'm having security issues in the message board were the cars not starting and I have to leave the key in the ignition in the on position for 10 minutes before I can even start the car and this is everyday now not to mention the trans isn't shifting as well as it did in the test drive also when it rains its leaking from somwere we cant find were from and the carpets r moldy and mildewy so if u r thinking of purcasing a vehicle never goto one of these little places they r the worst and u can bet on getting a lemon especially dealing with "Paul from liberty auto" please do not but anything from this dealer if u need reassurance u can call me 3312220357-jimmy

www.kellenbergerauto.com Family owned since 1939, Kellenberger Auto Service strives for total customer satisfaction by staying in contact with the customer throughout the repair process; by giving accurate estimates for price and time, by using quality parts and offering a nationwide warranty; and by employing ASE certified technicians who maintain their skills with ongoing training.