Auto repair service near Bardstown, KY

First visit had quick diagnosis for expensive repair, then after work was completed they found another much simpler issue which could have been cause of initial problem, casting doubt on initial diagnosis. Did the secondary work at no extra charge. Was quick, work complete within 1 week of initial call to schedule. Second repair, removed broken glow plug. Initially quoted one price, then was increased during service. Upon completion, found new body damage to vehicle. Had to review camera footage to take responsibility for damage. Once agreed to, shop repaired damage within 2 days. Paint issues remain (deep scratches) but body damage repaired no charge.

Great work as usual

I've been taking my cars here for over two years now because Louisville Fine Motorcars has won me over not with their dashing looks and stunning charm, but the quality and professionalism they bring to the table that other shops dream about. Luxury service at a price that everyone can afford? Who could say no? There is only two people in this world that touch my cars, me, and Louisville Fine Motorcars. Trust me, you wont be disappointed.

Charged us 850.00. A.c. still not working after five times in for service...no refund. Can't fix....very upset with bob west. Miss his dad..son runs now

Are they even open? Hard to find and connect with, so just a few stars..

Do not take your vehicle to this business! I dropped off my vehicle on Sat at 9:00 AM. The service manager told me there would be a $79.99 diagnostic fee, high but I was willing to pay it. I did not hear back from the service department as 3:30 rolled around. I called the listed number and received their voicemail. I called again at 4:30 with same result (the Swope Nissan website lists Sat hours as 08:00 AM-6:00 PM). At 5:00 I was finally able to reach the sales manager, but was told the service department had closed at 2:30 and he couldn't help me. After some discussion he reluctantly agreed to call the service manager at home to find out some information on my vehicle. He took my number and stated he would call me back. At 5:45 with no word from the dealership I went back to the shop and picked up my vehicle. No apology or explanation was given by the sales manager. My vehicle was sitting exactly where I had parked it 9 hours earlier. Worst customer service ever.