Auto repair service near Lawrenceburg, KY

First visit had quick diagnosis for expensive repair, then after work was completed they found another much simpler issue which could have been cause of initial problem, casting doubt on initial diagnosis. Did the secondary work at no extra charge. Was quick, work complete within 1 week of initial call to schedule. Second repair, removed broken glow plug. Initially quoted one price, then was increased during service. Upon completion, found new body damage to vehicle. Had to review camera footage to take responsibility for damage. Once agreed to, shop repaired damage within 2 days. Paint issues remain (deep scratches) but body damage repaired no charge.

Things were broken in the car while at Bob Allen Dodge. Bob Allen also returned my vehicle late. The several hundred dollar computer had to be replaced again within a year. They did terrible service and terrible work. (My friend says they messed up the transmission in their van, too)

DO NOT BUY A CAR FROM EAST MAIN ST. AUTO!!! Owner will not help you at you all. Please people, DO NOT BUY A CAR FROM EAST MAIN ST. AUTO.

The comment being left is for noting incorrect information only. If you do a search for Cooleys the first site that comes up is this one, the incorrect information is that the phone number that is highlighted without acually clicking this link is incorrect. the phone number that is listed (859-887-5526) belongs to Auto Alternative. As much as I like the phone calls most are looking for used parts that we do not carry. We are not a salvage yard. Thank You Gave a 5 star rating in order to post this comment. I have not used Cooleys serivce and can not comment on their work, serivce or anything pertaining to their business.

I thought I had a transmission failure. The guys checked it out and said, "Your codes are all related to a bad electronic speed sensor." The actual problem was the wiring between the sensor and the computer. They had it repaired and out the door for a lot less than I thought I would have to spend. Richard L.