Truck broke the red airline. This company traveled 8 miles to our trac... read more Truck broke the red airline. This company traveled 8 miles to our tractor. What was supposed to be $100.00 service call plus $100.00 hour for labor with no mileage charge turned out to be $348.00 for a 15 minute fix. Stay away from this company!! This is their daytime rate, I can only imagine what the after hours charges would be.
The repair shop overcharged us for a simple repair. Our truck broke do... read more The repair shop overcharged us for a simple repair. Our truck broke down on the rd. 20, 10 miles from the shop on August 8th, 2013. We called this shop and the guy who answered told us he charges 100 dollars for a road call and around 300 dollars to fix a simple broken air hose on the truck. This is reasonable pricing. The mechanic came and took a look at the hose and told the driver he does not have the necessary tools to fix the problem. Who responds to a road call without a proper tools? The mechanic went back to the shop to get the tools, came back and took about an hour and a half to fix it. He charged us the grand total of 850 dollars. This is a crazy price for such a repair. After an hour of negotiation the price was reduced to 750 dollars. This is still unrealistic price. We will not utilize nor recommend this shop to anyone.
They had my vehicle since 5 March 2012 and today is 10 July 2012 and t... read more They had my vehicle since 5 March 2012 and today is 10 July 2012 and they still couldn't fix the gear selector light on the instrument cluster panel. They didn't give me any courtesy calls to tell me the part was on back order. When it did come in, the part was a used part and it still didn't fix it! They said that they would deliver it on the 9th of July and didn't and of course, didn't call! On 10 July, I found out that they broke the driver side mirror and replaced it with a used one from a junk yard that had scratches on it. They finally delivered it at 5:30 on 10 July 2012 and the mirror they replaced has scratches all over it and my vehicle was sitting on empty with the fuel light on, it had half a tank when I took it up there.