Auto repair service near Belchertown, MA

I've been coming to Brian's Auto Body for about 2 years now. I'm on my second vehicle and he has been the only one to work on my vehicles. He tells you what needs to be done in a very professional manner and is very upfront about costs and labor. He doesn't sugarcoat damage or needed repairs. His staff are very friendly and inviting. Each visit you can guarantee a smile and a flower if you had any work done, whether its a simple oil change or replacing your front end. No matter what your car needs, I'd highly recommend having your repairs and inspections done through Brian. Stepahnie Boucher

This is a bad place for anyone to come to. They were rude and charged me over 200 dollars for a service that should have been under warranty. Do not go there. I believe that Steve the manager charged me the price because I am an elderly woman.

Just had some rot work fixed on my 2001 Ford F150. I had been given a better (complete) quote from Maaco in West Springfield but elected to pay more for less at a local body shop, Entwistles. When they did their "free" safety check, they discovered another $800 dollars of mechanical work that should be done. My mistake again was to have them do it. After $4500, I don't have much to show, but empty pockets. My advice, don't be charmed by the owner, walk out and get a second opinion. Forgot to mention, they didn't even clean up the body work dust in the interior, or was the dirt off the exterior of the truck. Don't think I'll go back there again. My expensive mistake.

Steve at STS has been the only mechanic to work on and service my vehicles. Why? Because his thorough diagnostics are explained in clear and relevant terms. STS's labor rates are competitive with the industry but he always charges by the actual time it takes vs. rounding up the hours like most shops. He'll provide prioritization on what is really in need to be fixed as opposed to fixing and charging for everything in and around the effected area. The markup on materials is minimal if anything at all. His warranty on the work performed is always covered if needed at all. Steve is the best all-around auto mechanic that I've used in over 35 years of car ownership. Lastly, I have referred my family and friends to STS because of the way I have been treated as a customer.