Auto repair service near Berlin, MA

Very pleased I was kept informed of all the works that needed to be done my carwas returned to me as promised and very cleaned thanks for your service I will recommend you to my friends

I went in for diagnostic work regarding my gas mileage, they did full diagnostic and found nothing wrong and spoke with me extensively about it. They didn't charge me for the work, they were fantastic, pleasant, knowledgeable, personable, this was a 5 star car service, I will be going back again and again.

I needed a new car, looked them up online, came and visited them, decided to buy a car,did all the paper work a day later, after 3 days they decided to let drive the car,30 minutes I left the shop I was driving down route 95, and the "Check Engine" light showed up, it was a 2006 Nissan Maxima. We called the owner of Sega Auto Sales, he told us to bring the car back for him to fix it, the car stayed with him for over 15 days, he could not find the problem, we complaint about it he then decided to take the car top Nissan on Route 1 Saugus, Nissan told us that they could not figure out the problem either, due to some services Sega Auto Mall had already done to the car, Nissan kept the car in their shop for another 3 days and advised me to return the car and get my money back. I requested that to Sega Auto Sales, but the owner of Sega Auto mall refused to honor the customers right to the "Lemon Law". Sega Auto Sales decided to sell me another car more expensive, I accepted because it was a better car, I re-signed all the paper work to aquire the new car, he gave the price of the weekly payments, I agreed to it. A week later the Bank where I financed the car called me charging for a higher payment that I did not agreed with. I told the customers services at the bank, that it was not what I agreed to pay, the bank advised me to call Sega Auto Sales, and straight it up with them. So I did, the owner of Sega Auto Sales was so rude to me, he did not let me talk, and stated that the ammount of money I had to pay was higher because he had to deal with me, because I was a difficult customer. They are rude, unfair, and unfaithfull, they only talk nicely to you until you sign the papers, after that they decide to do whatever they want with your personal information. Please everyone be aware of that, I would not want by worse enemy to go thru what I did with them. read less

Mobile maintenance/repair service truck. ASE and L2 certified.

Went into the shop thinking my car was going to be very expensive to fix because of terrible sound in the rear. Put me at ease when he diagnosed the issue and was quick cheap fix. Very honest guy Fran is. Highly recommended.