Auto repair service near East Freetown, MA

On 11/13/2012 I dropped of my 2003 Ford Escape to Cape Auto Body & Service in Plymouth, MA to diagnose two cylinders that were skipping. Although I do 99% of my own mechanical work, I have been using this company for probably close to 15 years on the rare occasion I do need an outside service company. On 11/14 Cape Auto called and told me when the job was complete. They also told me my valve cover gaskets were leaking and needed to be replaced. I got the vehicle back on the 14th and worked on it myself on the next day to replace these gaskets. In doing so, I found the threads stripped for the #4 cylinder spark plug. I called Jim, one of the service managers, and he denied that they even touched this cylinder. Now for some background. First, I am certified for numerous brands of engines ranging from air cooled small engines to diesel engines rated at excess of 1,000 horsepower. I personally changed the spark plugs in this engine on Oct. 3, 2012 and torqued them as I always do for plugs going into an aluminum head. Usually when removing plugs set in my engines, I can easily do this with a 3/8” drive ratchet. When I needed to remove the “only two plugs” Cape Auto replaced, I needed to use my 1/2” drive ratchet because they were way over torqued!!! Jim claims that he worked with the mechanic on my engine the entire time and that the mechanic never touched any other plug except the two new ones. As I previously mentioned, I have been using this company for many years and have observed Jim (and the other service managers) these times I've visited. They do NOT hover over their mechanics doing their work. As a matter of fact, the desks they work at face the opposite wall of the service garage giving them no possibility of seeing the actual work being done unless they physically stand over their mechanic's shoulders. And, if Jim had been watching his mechanic closely, how did he let him/her over torque the “only two” spark plugs they claimed to have touched??? At this

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This dealership is owned by Griffin Powers who has had at least one business license revoked, due in part, to excessive consumer complaints. In our case my son purchased a vehicle and was told that it included a CARS extended warranty. About a week after purchase the transmission died. The dealer demanded that his 'shop' do the work. I subsequently found that they never purchased the contract from the CARS company. Now, more than a month after the purchase, we do not know where the vehicle is or when it will be returned. Our numerous calls are not returned and when we do manage to speak with anyone they are rude and dismissive. I DO NOT RECOMMEND even looking at a vehicle here.

All repairs foreign and domestic vehicles including but limited to light duty trucks,exotics,antiques and sports cars. Computer diagnostics,electrical repairs,brakes,tires,exhaust and much more!

Correction: The car is worth approx $2,500 less than book value... about $14000..we paid 20K. We have put 3,000 miles on it... and it has been in the shop twice already... our mechanic says we are doomed.

I took my car here for an oil change yesterday and the service was great! When we were driving back home a little whole later our "check gages" light came on and our oil pressure gage was down completely. We called the store back and the owner came to my house and checked the car which was fine (just a wire). Such great service is rare in a mechanic shop and was such a great surprise!

Bought a Jeep Cherokee from Centre Street Auto and have been very pleased. They are nice to work with. The Jeep had two items that needed repair under warranty and Centre Street Auto took care of them. One was with the exhaust system and the second was a problem with the air conditioning system. Both of these items are working very well now. The Jeep overall is in Great condition and very reliable. I would highly recommend Centre Street Auto and I would definitely buy from them again.