Auto repair service near Fall River, MA

I bought an 03 Mazda tribute from Pilgrim motors back in February. The price on the car was high but I did manage to get them down a bit (not too much though). I thought there was nothing wrong with the car as I explained to Dana (owner) that I have 3 small children and I need something safe and reliable for my family. I was helped and assured that there is nothing wrong and if anything were to happen they will help me, even signing the as is warranty. I had the car for 5 maybe 6 weeks and the transmission stopped driving. I called several times before I finally talked to Dana. She had no sympathy and said "sorry but we are not doing anything we could not forsee any issues so we are not responsible". I called around and got prices *1800*. I called Dana and got the receptionist I was told to leave my name and number. No call back.I called a few more times and still nothing. I stopped by and they were on vacation. How sweet they get to take a vacation. So I left another message and still nothing. When you call they always say she is not in and the can take your number but she never returns your call. They are unavailable and are in no way capable of running a good business. They take your money for a lemon and go on a nice vacation with it. Stay away from this place. Now I am stuck with a car that has an 1800 dollar transmission bill three children a full time job and no transportation. As for Dana and her Husband at Pilgrim Motors you should be ashamed of yourselves. I understand a business is there to make money but to scam people is wrong. I recommend elsewhere.

Needed a sticker and oil change, also questioned the "TIRES FOR LIFE " program and long story short, would not give me a sticker cause my tires were worn, then they said they found that i was missing a maintenance so long story short i was given the free tires but not until after paying almost the equivalent of new tires on a maintenance visit... outragoues almost $400.00 later got my free tires....

My transmission kept running slow in low gear...air bag light was on and it was determined that it was the clock spring in the steering column. Mr Warzycha was professional and friendly. He gave me the finished estimate with no hidden costs. He also showed me the defective parts. I will continue to use him as my mechanic.

This dealership is owned by Griffin Powers who has had at least one business license revoked, due in part, to excessive consumer complaints. In our case my son purchased a vehicle and was told that it included a CARS extended warranty. About a week after purchase the transmission died. The dealer demanded that his 'shop' do the work. I subsequently found that they never purchased the contract from the CARS company. Now, more than a month after the purchase, we do not know where the vehicle is or when it will be returned. Our numerous calls are not returned and when we do manage to speak with anyone they are rude and dismissive. I DO NOT RECOMMEND even looking at a vehicle here.

All repairs foreign and domestic vehicles including but limited to light duty trucks,exotics,antiques and sports cars. Computer diagnostics,electrical repairs,brakes,tires,exhaust and much more!