Auto repair service near Groveland, MA

I’m very lucky to find this service shop for my Mini Cooper R53. It's my first Mini and I want to rebuild/upgrade/keep it for a while; satisfied with the professionalism.

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Zak & Kristen are the best and the service at Zaks Auto is Top Notch.

Mike and the crew are good, but the prices are extremely high!!! I understand they offer easy financing options for car repairs, but their prices are around the same as the dealer. I could’ve got my brakes done at the Ford dealership for $369 that’s included the parts and labor, Mike charged a whopping $580, now mind you the parts were around $125 max for the pads, and rotors. He had a lady in there to change her A/C compressor and charged her $1750 holy crap!!

For those who are looking to build a relationship with a team of truely fair and honest individuals , look no further. James and his staff won me over several years ago when they were first starting out at NSMW. Any small business that's run by a Marine tells me I'm in good trustworthy hands. I bring my kids BMW's from out of state to have servicing done. He even handles the work on my SL500.

Kyle diagnosed and repaired our electrical problem, which dealership could not fix. Great, Great, Great work!!!!!!!!

This was my first visit to CAS. I immediately felt that I had come to the right place - that the mechanics knew what they were doing. That they were honest and that they treated me in a courteous and professional manner. They actually showed me what my spark plugs looked like and why they needed to be replaced. I saw a diagram of a timing belt and it's function was explained. I appreciated the effort. They helped me find a rental car and generally made me feel that I was valued as a customer. I will go back when my car needs work.

The most honest shop in town. They do great work. Awesome people. 5 stars!! Gary Abramson Salem, MA

I called at the start of a long holiday weekend. I didn't expect to be able to get my car repaired. But I was hoping to have it looked at, to know if it was safe to drive until I could get an appointment. Even though they were very busy, they took the time to look to ease my concerns. Not only did they show me what the problem was, but they were also able to repair it that day. I was very thankful and happy! Susan B. Nashua, NH

Excellent service. The young woman there was able to answer the questions I asked quickly, and got me in and out of there very efficiently. Would highly recommend them! Evan B.