Auto repair service near Marlborough, MA

Just had some rot work fixed on my 2001 Ford F150. I had been given a better (complete) quote from Maaco in West Springfield but elected to pay more for less at a local body shop, Entwistles. When they did their "free" safety check, they discovered another $800 dollars of mechanical work that should be done. My mistake again was to have them do it. After $4500, I don't have much to show, but empty pockets. My advice, don't be charmed by the owner, walk out and get a second opinion. Forgot to mention, they didn't even clean up the body work dust in the interior, or was the dirt off the exterior of the truck. Don't think I'll go back there again. My expensive mistake.

AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!

We purchased a car for my daughter. within 24 hours, we had a problem with the car. We were concerned about its safety based on how it was driving. Since we are two hours away from this dealer, it was not reasonable to bring it back to them so we brought it to a local service center. They agreed it was not safe to drive without checking it out thoroughly. Their person who power washed the car, got water in the area of the spark plugs. We needed to make sure water didn't seep underneath. Autos Unlimited tried to talk us in to drying it from the outside but not opening it up to make sure there was no water underneath. We were not going to allow our 20 yr old daughter drive a car we were not sure was safe. It turns out, there was nothing was seriously wrong with the car and it only cost $45 (+ our time and aggravation) for them to repair the issue. We faxed the invoice to the dealer and told them we expected them to pay fora the repair since it was their fault and the car was under the 30 day warranty, but they still have not paid the $45 bill. We have called and faxed but no action on their part. I would never buy another car from them.

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