Auto repair service near Marlborough, MA

This dealer sold us a car with multiple problems and refused to provide a refund. We had to go through arbitration with the Office of Consumer Affairs in Massachusetts in order to get our money back. We eventually won the arbitration and got our money back after 6 months of grief and frustration. This dealer sold us a car with no heat, no a.c. and the vents didn't work. It also had a broken motor mount, inoperative windshield wiper fluid, inoperative horn, and a loose door lock. We took the car back two times and many of the problems never even got looked at. Based on the evidence provided at the arbitration, the arbitrator easily found in our favor and this dealer was forced to return the full price of the car along with our registration fees. This dealer hung up on us several times throughout the process of trying to work with him. Very immature person to do business with. Car was a lemon and repair and service was awful. Would suggest you avoid dealing with this person. (Hide)

Today I used their auto repair shop for service on my car. My stepdad typically does all my mechanical work on my car but, he has since moved to another state so I need to fen for myself. I called Nissan and was quoted $289 for an oil change, tire rotation, oil filter and general check up. I printed out the maintenance sheet for the milage on my car and gave it to the mechanic at Woodside, who had also called Nissan to verify the service requirements for my mileage. When I picked up my car and saw the invoice for $76 I was ecstatic. They fulfilled all the checkpoints on the maintenance sheet from Nissan for a third of the price. Amazing small business service and customer service. Keep the small businesses around and it works out for everyone.

Great shop. Shop owner is great guy and prices are a lot better than the MB Dealers!! I would call well in advance before your service is due because they are always busy. They even offer to pick up and drop off your car or drive you to work on the day of your service. They also give a good hand wash and vacuum of the inside before they return your car. I would highly recommend these guys!

theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?

High quality auto repair in Waltham MA