Auto repair service near Methuen, MA

These people are wonderful to work with. They don't cut corners but put my priority - safety - always first. They explain everything clearly and are very detailed and professional with all inspections, maintenance and repairs. Best maintenance shop I have ever been to. Great experience. Excellent product at excellent rates. I wouldn't go anywhere else. Sandra Thomas

Turnpike Service Inc. is now under new management. I have followed the mechanic, Patrick from Beverly to South Hamilton and now to Topsfield. He is the fairest and most honest mechanic that I have ever met. He has been working on my 1998 Jeep for over 5 years now and keeps it "running better than new." He has never tried to sell me things that I do not need and will not "replace" parts simply because I feel that they are getting old. He constantly asks me, "when is the part going to break? A year from now or ten years from now?" I never have an answer for him but I find that his answer is always quite sobering. Simply put, why fix something that is not broken? When it (or if) it breaks we can deal with it then. He constantly tells me to save my money! Imagine that!!! He has kept my Jeep running to perfection and I appreciate it greatly. Heck, I have followed him for 3 towns now and I would follow him again! In a way I want to keep Turnpike my little secret but after the way he has treated me over the years I feel that it is only right of me to let the rest of the world know about Patrick too and hopefully he will become as successful as he wants to be. Just as long as I still get special treatment and to the front of what is sure to be a long line in the future. Just kidding, but not really. LOL.....

PDM is great. They never try to sell me anything, they just tell me what's wrong, and fix it fast, and they always stay around the estimate. The staff is friendly and the costs are low. I'll be bringing all of my vehicles here.

I would not come to this shop again. It seemed to me at first like this was an honest shop. The reason I agreed to service my vehicle there was because they gave me a reasonable quote on installation of struts. A mechanic who worked on my vehicle did a bunch of work. I paid for all the services, but they did not change the brake fluid in my vehicle. I learned 2 months later about it when I went for oil change to a different mechanic. He showed me the test strip that the brake fluid was not changed. Also the type of oil they put in your vehicle is unknown. But they take a big advantage of a customer since for the full synthetic oil change they charge the double price. I would not recommend this shop!

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