Auto repair service near Middleton, MA

I needed a new car, looked them up online, came and visited them, decided to buy a car,did all the paper work a day later, after 3 days they decided to let drive the car,30 minutes I left the shop I was driving down route 95, and the "Check Engine" light showed up, it was a 2006 Nissan Maxima. We called the owner of Sega Auto Sales, he told us to bring the car back for him to fix it, the car stayed with him for over 15 days, he could not find the problem, we complaint about it he then decided to take the car top Nissan on Route 1 Saugus, Nissan told us that they could not figure out the problem either, due to some services Sega Auto Mall had already done to the car, Nissan kept the car in their shop for another 3 days and advised me to return the car and get my money back. I requested that to Sega Auto Sales, but the owner of Sega Auto mall refused to honor the customers right to the "Lemon Law". Sega Auto Sales decided to sell me another car more expensive, I accepted because it was a better car, I re-signed all the paper work to aquire the new car, he gave the price of the weekly payments, I agreed to it. A week later the Bank where I financed the car called me charging for a higher payment that I did not agreed with. I told the customers services at the bank, that it was not what I agreed to pay, the bank advised me to call Sega Auto Sales, and straight it up with them. So I did, the owner of Sega Auto Sales was so rude to me, he did not let me talk, and stated that the ammount of money I had to pay was higher because he had to deal with me, because I was a difficult customer. They are rude, unfair, and unfaithfull, they only talk nicely to you until you sign the papers, after that they decide to do whatever they want with your personal information. Please everyone be aware of that, I would not want by worse enemy to go thru what I did with them. read less

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

mark is really good about letting you know what you need now vs. what can wait. his turnaround is also really quick.

Best mechanic in haverhill MA. Good prices. Wont sell you on a bunch of repairs you really dont need. Recently repaired front end of my Jeep. John S. charged me half of what some other shop wanted to charge me. Was recommended to us many years ago and have always been happy with the service. The cleanest and most modern shop I have ever seen.

Quick and efficient! Great prices! I came in for a state inspection sticker and Jack pointed out that I was in need of an oil change (I forgot to get it and according to the sticker it was miles over due). I'll be in next week Thanks Jack! Top notch service, highly recommended! -Marylee

I went to the Honda Dealarship they told me I need an engine $5000 to fix they fix my car for $800 thank you

Jamie and his crew are great to work with and extremely knowledgeable. You won't find a more experienced crew at such reasonable prices in the area. You should definitely bring your car issues here!

Excellent shop. Fixed a used car that was completely dead for a reasonable price. I found them from the AAA. Like all good shops it may take a few days for the repair to get done. Since they are busy. Did some work on my foreign. Charles R. Medford, MA

I gave 5 stars if there were 10 stars I would have given 10.I thank John for hooking me up he was so nice professional reasonable and he is not only skillful but he is compassionate.I am a single mother just got a new job and my car was in need of repair Covid has really put a hole in my pocket.and John worked with me he went above and beyond of what I could have imagined to get my car fixed and work with my budget.I am grateful for John I am happy I met him.and I totally trust him with my car.and I will be going back moving forward with future repairs.I recommend Top Auto to all. ?????????Tasha .W