Auto repair service near Newburyport, MA

I needed a new car, looked them up online, came and visited them, decided to buy a car,did all the paper work a day later, after 3 days they decided to let drive the car,30 minutes I left the shop I was driving down route 95, and the "Check Engine" light showed up, it was a 2006 Nissan Maxima. We called the owner of Sega Auto Sales, he told us to bring the car back for him to fix it, the car stayed with him for over 15 days, he could not find the problem, we complaint about it he then decided to take the car top Nissan on Route 1 Saugus, Nissan told us that they could not figure out the problem either, due to some services Sega Auto Mall had already done to the car, Nissan kept the car in their shop for another 3 days and advised me to return the car and get my money back. I requested that to Sega Auto Sales, but the owner of Sega Auto mall refused to honor the customers right to the "Lemon Law". Sega Auto Sales decided to sell me another car more expensive, I accepted because it was a better car, I re-signed all the paper work to aquire the new car, he gave the price of the weekly payments, I agreed to it. A week later the Bank where I financed the car called me charging for a higher payment that I did not agreed with. I told the customers services at the bank, that it was not what I agreed to pay, the bank advised me to call Sega Auto Sales, and straight it up with them. So I did, the owner of Sega Auto Sales was so rude to me, he did not let me talk, and stated that the ammount of money I had to pay was higher because he had to deal with me, because I was a difficult customer. They are rude, unfair, and unfaithfull, they only talk nicely to you until you sign the papers, after that they decide to do whatever they want with your personal information. Please everyone be aware of that, I would not want by worse enemy to go thru what I did with them. read less

We are a family owned and operated collision shop that deals with every aspect of the repairing process. From initially fixing the vehicle to pre-accident condition to servicing vehicles and repairing fleet vehicles. We provide only the highest quality in repairs and use only the highest quality of products to achieve a flawless repair. We update customers daily via email with pictures of the progress we have made or by telephone so customer is always in the loop with what is going on with their vehicle. We strive to provide something that other shops can't deliver and that's quality and customer satisfaction. We also work closely with all insurance companies and repair all vehicle makes.

Very affordable and excellent workmanship,they are very polite and easy to talk I would recommend everyone to go to see them for work on there car's and truck I give them a thumbs up . I am very happy with there work, Thank you .

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Had them "build" an EJ25 subaru motor for me not long ago. After 3k miles it is burning 1qt every 3k miles, and visibly smokes in boost and on decel. Alex assured me "the motor isn't broken in yet" at 2k miles. Its only gotten worse and I just continue to get run in circles. Don't go here to get an engine "assembled" go somewhere that's actually going to BUILD it and stand behind it. A few dynos and 300 facebook reviews totaling 4.9 stars is very capable of fooling your wallet!

STOP NOT GO HERE. This place is a joke. This guy will try to make more work then what you come for. I went there for an alignment and he tried to get me to do a brake line. I should have asked around since he has a bad reputation for over charging and bad work from regular people and other shop owners form the area. Don't be stupid like I was, ask around and you'll see.

Prime Subaru is a premier dealer of new and used Subaru vehicles serving Hudson, Nashua, Merrimack and Manchester, NH, as well as Lowell, Tewksbury, and Tyngsboro, MA. Whether you're looking for a new Subaru XV Crosstrek, Forester or Impreza or want a reliable used car that can handle even the worst New England winters, you'll find it at our Subaru dealership. We're also here to help you with Subaru service and maintenance so you can hit the roads in peace. Contact us today to see how we can help you with all your automotive needs!

I went to the Honda Dealarship they told me I need an engine $5000 to fix they fix my car for $800 thank you

Jamie and his crew are great to work with and extremely knowledgeable. You won't find a more experienced crew at such reasonable prices in the area. You should definitely bring your car issues here!

Excellent shop. Fixed a used car that was completely dead for a reasonable price. I found them from the AAA. Like all good shops it may take a few days for the repair to get done. Since they are busy. Did some work on my foreign. Charles R. Medford, MA