Auto repair service near South Lancaster, MA

The check engine light in our sons car was on and while we were pretty sure it was due our daughter not putting the gas cap on tightly, we weren't sure. I called McCracken and they said bring it by whenever you have the chance and we'll clear the code. We brought the car in and they cleared the code and ascertained that it most likely was the gas cap. We have had to pay $75 to have this done at the dealer before. McCracken's staff was so nice, kind and helpful. They didn't charge us a dime and sent us on our way. We wouldn't go anywhere else

With all the cold weather, it was bound to happen that a vehicle would have a dead battery. AAA would make us wait all day. Pro Auto sent someone out to jump our car within minutes!! Service like that deserves a gold medal! Thank you for saving us!! Valerie Bates

These guys are an experience you will anticipate with glee, overwhelm ya with insights and experience and raw logic , and produce in you a smug smile when you unwind your ride More than 50 years making really iconic cars within reach and outta sight.

This dealer sold us a car with multiple problems and refused to provide a refund. We had to go through arbitration with the Office of Consumer Affairs in Massachusetts in order to get our money back. We eventually won the arbitration and got our money back after 6 months of grief and frustration. This dealer sold us a car with no heat, no a.c. and the vents didn't work. It also had a broken motor mount, inoperative windshield wiper fluid, inoperative horn, and a loose door lock. We took the car back two times and many of the problems never even got looked at. Based on the evidence provided at the arbitration, the arbitrator easily found in our favor and this dealer was forced to return the full price of the car along with our registration fees. This dealer hung up on us several times throughout the process of trying to work with him. Very immature person to do business with. Car was a lemon and repair and service was awful. Would suggest you avoid dealing with this person. (Hide)