Auto repair service near Laurel, MD

The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.

The mechanic paid great attention to the details of the repairs. The car was return by the date as promised.

Charlie and Ray's Auto Repair has been in business since 1993 serving the Essex, Dundalk, Middle River and surrounding communities. In fact, we have customers that come from many miles away to have us service and repair their vehicles. We can service all makes and models of passenger vehicles and light trucks. If you have a fleet, we can handle that too. We have a number of commercial customers that trust their pm and repair programs to Charlie & Ray's. We specialize in electrical repairs as well as engine and transmission replacement. We are a partner dealer for Jasper products. We strive to exceed customer expectations on each and every visit to our shop. Please stop by and see us today!

Best shop in town. Very Professional

I can't say enough about this place! Their customer service is excellent and their integrity is #1. I am a single woman and leery about shops that take advantage of that fact. You don't have to worry about that here. They work with you and make sure you get exactly what you need. If you are looking for honest, reliable mechanics Bransfield Motors is the place to go. You will not be disappointed! Adriane M. Baltimore, MD

This time was for an inspection but I have been there for repairs too. This is always my preferred place to take my car because they always do a good job, customer service is great, price is fair and they are honest.

As a single woman, I have been looking and hoping for a car place that treated me fairly. From the moment I walked in the door, I felt comfortable. I knew Tom and Ben were taking care of my car and giving it to me straight. They never take advantage of me and I know the work they recommend is needed and being done at a reasonable price. I suggest this place to all my friends. It's the only place to go for top-notch work. Thank you, Ben and Tom, for always taking care of me! Filecia Minnix Finksburg, MD

There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.

This gentleman stands behind his work and always keeps the prices well within affordable. A good mechanic is like a good Doctor or other professional, I take mine and my wife's car there all the time.