Auto repair service near Randallstown, MD

Best garage in the neighborhood I have been dealing here for about 20 years. This is manny from Manny's Deli. You will never be told a repair you don't need and you will never have to bring your vehicle back for a bad repair. Very reasonable prices. Nice crew all around. Take my word for it.

Horrible!! They took 30k to paint my 1967 Chevelle and help in the restoration - My life savings and lifelong dream, just recovering from cancer! I disassembled and then reassembled for them. The car paint is peeling and reacting; the emblems on each of the car are off - one emblem is 3 inches higher than the other. None of the body panels line up. The right side of the body sits on the frame, they destroyed the original hood, and welded emblem holes shut and then tried to re-drill them out and left a gaping hole under the emblem. I had them put new doors on and when they gutted the old ones and built the new ones, they put the old wing window seals back, when I had provided new ones that were opened and out of the bag when I got the car back. Car was towed back with no body bolts - car could have come off of the truck while being towed back to me, this has been a year ago and I still cannot get them to fix their MESS.. The whole car is ruined, was better and worth more before they started. The owner laughed at me when I asked for my money back. All that cost was only for paint and the labor. I handed it to them on a platter and got it back in a mess! Seeking legal action now!!! What a disaster, he took advantage! What’s worse is that I had even more problems pointed out to me from another shop who was installing the exhaust. So many problems from this shop and not enough room to write about them. And they laugh at me, have not tried to come get the car or even inspect the issues since August 2013!!! DO NOT USE THIS SHOP!! They will take advantage and ruin your dreams. And continually ask for more money while they have the vehicle, for other costs.

Founded in 1985, Shepard's Service Center started as an automotive repair and gasoline service station in Finksburg, Maryland. In 1998, we decided to devote all of our time to automobile and light truck repair allowing us to meet more of our customer's needs. In 2010, we moved to a new convenient location, 3226 Baltimore Blvd. Finksburg, to better serve our customers. Our renovated repair facility is equipped with all of the latest diagnostic tools and equipment. Today, our highly qualified technicians continue to attend training institutions to maintain knowledge of the latest systems and their A.S.E. (Automotive Service Excellence) Certifications. These certifications include engine performance, computer diagnosis, anti-lock brake systems, suspensions, wheel alignments, vehicle emissions and many other areas concerning today's complex vehicles. We enjoy repairing automobiles and warranty all of our parts and labor. All makes and models, foreign or domestic, cars or light trucks, we have the diagnostic and repair systems for your vehicle.

The said review on our shop was very dishonest. The unfortunate situation was this had been set up on a relay call I think things got miss translated in the conversation. This customer brought their truck in on a tow truck his vehicle wouldn't move. Found the transfer case bone dry. When we removed the transfer case fill plug smoke came rolling out. This a part that shouldn't have smoke coming out of it. On top of that the entire transfer case had multiple fluid leaks. So we recommended letting us pull it out and have it sent out to be rebuilt. And do to the rarity of the vehicle the rebuild shop couldn't give us but an estimated price. I relayed this to the customer. He choose not to let us go any farther. We had already had an hour of diagnostic time in it. He told us to stop right there. As into his vehicle being held hostage is just an outrageous allegation. We just asked for the bill be paid before it got removed our lot. I am sorry you feel this way. But you have made some very serious accusations that couldn't be farther from the truth. We are a family owned and ran shop. We haven't been in business for over 30 years by being dishonest or ripping our customers off. It's just not what we do. Again sorry you feel this way.