Auto repair service near Minneapolis, MN

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Next Generation Auto has been proudly serving Hudson since 2011. Our team of certified technicians, led by Service Manager Marti Korbel, would be happy to handle your complete auto care needs.

Was told we needed new filters when TGK just changed them at our last visit. To top it off the car was dropped off at 7am and didn’t get worked on till late afternoon. Then told to pick up at 5:30 pm and had to wait 30 minutes for the vehicle. Come on this place can do better customer service.

Car was making unusual sound, brought it into TGK, they diagnosed it and gave me a written estimate for $1100 decided to get a second opinion ad that seemed high….. was able to have the car looked at by another established mechanic who said it needed $200 worth of work…. works great now and our family will no longer be a returning customer to TGK as we no longer have the confidence that they are being honest in their evaluation of work needed

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I had never used a body shop on my own but have been to one that my insurance covered and I had no choice of location. I was a bit nervous about using Oscars because they didn’t have any negative reviews. In the end I wanted to support a local shop so I chose them. I have NO REGRET. They explained everything in detail, offered a few options for a solution, sent me pics since I was out of town, and were able to complete the work within the estimated time frame. I feel good about the transaction and recommend them highly. Though I hope to not need their service again, if I am that unfortunate I will definitely go back to Oscars without a second thought.

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

Be very careful when dealing with this shop. I was given a fair estimate for replacing my brake pads and rotors. Later that day they called and informed me that my calipers did not work properly and the amount they wanted for the repairs sky rocketed, The bill more then doubled their first estimate. After being told of this, I told them I was going to come pick up my vehicle and they tried to convince me it was unsafe to be on the road and my safety was at risk. After dealing with all this a brought my vehicle to another shop and found out they had damaged my front caliper and attempted to pass this off as existing problem instead of damage caused by them. I would not trust this shop with my vehicle again.

If you're looking for the best car care in Minneapolis, auto repair specialists Honest-1 Auto Care have you covered. We offer fast, friendly, and most of all, trustworthy service for your vehicle no matter what your issue. See what an Honest Mechanic can do for you! Our customers are our highest priority. You can expect top quality car care with a smile when you leave your car in our hands. Estimates are always free and we make honesty our policy, hence the name. We are always completely up-front about the needs of your vehicle. Enjoy a comfortable waiting area with free coffee and internet access and a play area for kids while you wait for your car to be ready. We don't only care about our customers, but we care a great deal about our environment, as well. We are the only certified eco-friendly car care company. We are ESA-certified and take great care to use practices and products that will not harm the earth. It's just one of the many values that we hold near and dear. So, drivers of Minneapolis, auto repair you can trust is just around the corner. You can rely on Honest-1 Auto Care for a great experience and top-quality work on your car. Drive in and see us today to see why we're your best choice for car care!

Serving the Twin Cities Metro since 2008, we are a family owned and operated business that specializes in the repair and maintenance of BMW, Mercedes-Benz, Mini Cooper, Land Rover, Jaguar and other European vehicles. We offer the following: -3 year/36,000 mile nationwide warranty -FREE car wash and local shuttle service -Customer rewards program available -Comfortable waiting area, Wi-Fi, after hours drop-off -Towing & vehicle pickup and delivery -We honor extended warranties -Oil change loyalty program (after 4 oil changes, the 5th one is FREE)