Auto repair service near Roseville, MN

They charged me $1,600 for a new radiator that took them only minutes to install! Their prices are way too high.

Tony was very helpful with looking into a fix for a detached splash guard. I've been an Apitz customer for many years, and have always received prompt, courteous service.

Overall the work on my vehicle was flawless, but the communication was below standard. I had schedule an appointment for an oil change and for a service check an my rear breaks. I dropped my truck off a day ahead of schedule as requested so they didn't have to wait for the vehicle to arrive to start work. On my appointment day I received an estimate in the afternoon which was great but greatly over estimated. I then called a few hours before the shop closed because I was wondering what the status was. I was told "I was just about to call you, are you okay with the estimate? We have the parts in shop, and would be ready Friday." I agreed and denied some of the other work requested because I didn't feel it was needed and waited till Friday. I expected a phone call when the vehicle was ready. I never received that call. I called them an hour before the shop was closing, I was worried or thought I did something wrong. I was shockingly told "We decided to pull two vehicles ahead of yours due to them having more severe damage. We figured you could pick your vehicle up and drive it this weekend and return it Monday as the work is minor and your vehicle is drivable." After that conversation, I decided to let them keep it because I was so worried about it getting bumped or even worse inadequate service(a rush job) to get it in on Monday. Monday morning I finally got the call that my vehicle was ready. Overall so far the work has held up and no problems. Knowledgeable mechanics that I believe could address and fix any problem you might have with your vehicle. I would say my experience. Stay close to your appointment. Call frequently to make sure the shop is working on your vehicle, and giving updates during your appointment window. To make sure your vehicle is being worked on. It took a week to do an oil change, and replace only the rear breaks/rotors, with all parts in the shop.

I've had my 2 vehicles over the past 6 years at The Professional Garage and they have done just an excellent job. They have always charged me less to have my vehicles done. Over all, you guys do only what is truly needed to be done, and I always use them for any and all of my regular repairs on my vehicles. You guys do this Inver Grove Heights location ‘proud’. Larry K

Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.

Front brake job requested (pads and rotors). Immediately noticed new knocking type noise over bumps in front right tire following repair. Take tire off, there are NO caliper bolts (should be 2, there are none). Only thing holding the caliper from flying off was the tire rim. Very dangerous and very unsettling that this is the quality of workmanship and apparently no test drive was done. I was a loyal customer.

I took my college students car to Lake Elmo repair for an oil change and a headlight being out. I told the tech that the headlamp was brand new (and retested in the other headlamp) and that the problem had to be in the wiring harness. The total charge was $165. It appears they simply replugged the light in. My student told me 2 days later the “oil change” alert was still on and that the headlight was out (again). I had him take the car back to Lake Elmo Repair and they told him he would need to bring it back with an appointment. I don’t think it is fair to expect us to have to come back according to their schedule when the problem was the poor workmanship of Lake Elmo Repair. I figured the convenience of this shop would be worth it - but it’s not. I’m going back to Myron’s

My muffler was noisy and needed to be replaced. The work was done in a timely manner and within the estimate, however, the exhaust noise is still noisy. Don’t know if it’s the replacement muffler or where the muffler is clamped to the existing tailpipe, but either way, it’s not good.

High quality auto repair in Plymouth MN