Auto repair service near Winchester, MO

Full service auto repair and quick lube. .

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Work done was excellent as always. However, the quote of $350 to change the ignition switch is way over the top. I changed it myself in less than a half hour in my driveway in the cold.

I bought a 2005 Jeep Grand Cherokee with a 5 year 100,000 "zero deductible" warranty. The Jeep has given me NOTHING BUT PROBLEMS, and I've spent almost $3,000.00 on the "zero deductible" warranty-- it's been in the shop nine times with transmission problems, leaks, torque converter issues, you name it. Look at the Better Business Bureau rating, it's an F (http://www.bbb.org/stlouis/business-reviews/auto-repair-and-service/metro-motors-in-o-fallon-mo-310286009). They do not check their vehicles before they sell them, and will not stand behind their product. When I contacted Zach Gary Edelen about the lemon he sold me, he told me to take it up with the warranty company, and there was nothing he could do. Wow, that is GREAT service!!! When I pressed him about the fact that we've sunk $2700 into a vehicle that STILL isn't running correctly, still leaking, still having electrical problems, his response? "Drive Ur car like a normal [person] and perhaps it'll last u a while. Nevermind the fact that u and Ur husband together are so fat you max out the payload for a jeep. No wonder Ur transmission went out. Ur just unrealistic in ur expectations. And like the rest of if life want something for nothing... Hope u choke on a chicken wing and die. Love always...G Ps... Last time I checked I was a car DEALER not a MANUFACTURER!" So rather than stand behind his product, or try to make a bad situation right, he insults my husband and myself, calls us fat, and wishes death upon us-- all because I had the nerve to complain! Now THAT'S someone you want to do business with! Just an addition to the review-- we drove from Bloomington not because this crappy Jeep was the "best deal," but because Mom & Dad pressured me into buying from a "family" member, because they thought it would benefit everyone. We've since learned our lesson, and no one from any of our families will be buying from them again. Oh yeah, everybody-- this guy is a "cousin" by the way-- so if he treats "FAMILY" this way

I agree with Gene. In my case I drive a diesel Sprinter, very hard to get good service on to begin with because it is all German. I live in Montana too. I was referred to Westport Autohouse by a friend whose personal experience was very similar to the other review. So I called and made an appointment. The owner - Mike- insisted that because he had to order parts I should plan on leaving it overnight. I told him - Ok but- I had to be finished by 4 PM on Thursday since i had to be in another part of the state for business on Friday. The initial estimate was fine and was accurate to what needed to be done according to my research on the problems and the symptoms. The final bill came in a bit higher but they had completed all the repairs, the van drove smoothly and perfectly for the first time in months !! I am elated. I had been in a Mercedes Benz dealership earlier to get the same things done and they wanted over $2,000 more and most of that was for the wrong stuff anyway. I highly recommend Westport Autohouse and plan to use them every time I need a repair in the future. Tim B.

Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO

We all know how hard it is to find trustworthy business people today who are genuinely concerned with your satisfaction, but these guys are the real deal! I've been a customer for several years and don't have to concern myself with wondering if I'm being given the right diagnosis or solution to the problem. It makes all the difference. Moreover, Nas and his staff are highly skilled and competent at their craft. If you're looking for a technician instead of a mechanic, this is the trusted place to take your Mercedes, BMW, Audi, Volkswagen, Rover or Jaguar. Keith Davis

Great people at this shop. They brought my MGA back from the dead, and stayed within my budget. They had lots of neat cars in the shop for service and restoration from the major and minor British makers (they had an Alvis car in for restoration during my MGAs surgery.) Check these guys out if you get a chance, I'm sure they can help you out with your British car needs. Jerry Lin proud MGA Owner.

I came in with a huge radiator failure and John and the guys here definitely gave me the best service and deal on the rates. They're going to be my permanent auto shop home for a while!!

I just bought my Lexus there and it has been great. I never thought I'd get financed but sure enough. I love my car and just referred my friend and picked up my bonus for sending him down. I ate and filled up my tank. WooWoo!!!

Best place to bring your car, I have a $90,000 BMW and trust these guy 100%. I walk in I get treated with respect, everything is very well explained and they are very cautious with my car....love this place!! They have one of the best welder s I have seen...flawless welds!!