Thanks to Ron & his team, my 2003 Jeep Wrangler is running almost like... read more Thanks to Ron & his team, my 2003 Jeep Wrangler is running almost like new. They saved me thousands of $$$. I was ready to have my motor rebuilt, but Ron assured me all I needed was gaskets. I couldn't be happier with the results. Thank you Ron, your professional team & B&B Proformance!!!
0 Stars!!!! My husband and I recently took in my mother and were looki... read more 0 Stars!!!! My husband and I recently took in my mother and were looking to purchase a vehicle for her. I really should have read the reviews for Tri State Auto Broker before trusting them. Our options for a vehicle were open as long as it was reliable, had a working air conditioner/ heat and decent tires. I understand that an older vehicle with miles would need some work done but never would I have imagined what was to come. My husband visited the dealership to look at the vehicle of interest. The dealer advised us that we wouldn't want to purchase a Saturn as the repair parts are hard to find. She then showed him another vehicle which performed well during the test drive. He eventually purchased the 2005 Chevrolet Malibu (with only one previous owner and clean carfax report) and decided to leave the vehicle there until I got off of work to return with him and drive the vehicle back home. My husband was advised by the dealer that if any issues were to occur to contact her immediately and she would ensure that all would be rectified. Once we returned to the dealership (after hours), we decided to stop by the local Wal Mart and purchase a few item for the car like floor mats etc. On the way to the store, the engine completely shut off. We pulled to the side of the road and checked the car over. A couple of the spark plugs were slack so we pushed them in which helped a bit. On the way home, the vehicle continuously maintained a low idle and would shut off. We took the vehicle to our local mechanic who looked the vehicle over and repaired the vehicle. The map sensor, spark plugs & wires, O2 sensor, and several other things either did not work or were in need of replacing. The repairs and oil change cost us a little over $600.00. We called the dealership and actually spoke with the owner. His lack luster response to the issues that occurred were down right disrespectful! He then advised us that he could replace the battery for us. We advised him numerous times that the battery was not the issue, however, he insisted that he could only assist with providing a new battery. Clearly this dealership is only concerned with getting their vehicles off the lot and have a true disregard for their customers safety!! We are very honest people and have children that will eventually need a vehicle. We would have loved to establish a relationship with a local dealer and would have relied on them for future business. Yet they have tarnished their reputation with us and we will make sure to warn any individual looking to purchase a vehicle. I would have understood and rationalized the vehicle issues if the owner of the dealership had taken the moral route and assisted us with the repairs required to render the vehicle safe. Never again will I or should anyone purchase a vehicle from Tri State Auto Borker!!!!
Do not buy from this car lot. I bought a f-250 from them that had a cr... read more Do not buy from this car lot. I bought a f-250 from them that had a cracked motor. Robert told me that when they got the truck it had a small oil leak from the previous owner pinching a seal on the oil pan, which they fixed. Turns out the motor was cracked. I take responsibility for buying it but they did straight up lie about the oil pan gasket or seal. My Mechanic has a shop right down the road and told me that rayz doesn't do anything to their cars when they buy them. He's worked on probably 8 or 10 cars that they've sold to people within a week of them buying the vehicle. So buyer beware of Rayz Car Lot in Selma NC on Hwy 39.
