Auto repair service near Benson, NC

Since 1968, Poole's Garage & Tire Service of Knightdale NC has been providing quality auto service, parts, and brand name tires in the greater Triangle area.

They fixed what 2 other shops couldn’t. Awesome!

SL500 2003. Battery light visit repair shop was on and after buying new batteries and a new voltage regulator the light was still on. It took a few days but the issue was diagnosed as a bad battery voltage regulator in the trunk. Car is running like a champ again.

A Christian based family business is what they advertise. "We're honest and will tell you all we know about a car" Drove 3hrs one way on an all cash deal only to find the vehicle they were so honest about did not have a title. They actually wanted me to pay them, drive the vehicle across state lines only on a promise that when they get the title they will mail it. Also never mentioned the fact the tires were so dry rotted it had cracks in the side walls more than 2" long. I was very disappointed by this honest Christian family.

We service all years, makes, and models. We give a warranty on most repairs. We cover everything from brakes, suspension repairs, mechanical engine repairs, internal engine repairs, whole motor rebuilds/replacements, transmission rebuilds/replacements, a/c repairs, engine cooling system repair, paint/body work, car audio and video. We also accept all major credit cards. We are a MOBILE MECHANIC company so we come to you for MOST repairs.

Went for an oil change, they claimed my Power Steering fluid was leaking and needed a 325 dollar repair. I had it checked out at my own mechanic and he said there was no leak and that someone poured some type of fluid on the pipe to probably make it look wet. 0$ repair needed. Escaped another lying mechanic shop trying to take advantage of people. WIll never go back there.

The service department at Hendrick Pre-Owned in Cary is TERRIBLE. I purchased my car there less than a year ago and have been to the service department 3-4 times so far, after purchasing the oil change package with the purchase of my car. Oil changes have taken 2+ hours, the first time I was there they could not rotate my tires because they didn't have the key to unlock them -- something that they said they would need to get from the Hyundai dealer about a block away. Phone calls go unreturned; every time I've had to call to schedule a service it takes a minimum of 2-3 calls before anyone returns my call. I did finally start scheduling oil changes through the web site. For several defects and manufacturer recalls (under warranty) the service manager (who knew exactly what the issues were) passed me off to the service lane manager for scheduling an appointment. When I was finally able to get in for that appointment, I was told that I had to take my vehicle to the Hyundai dealership. They didn't offer to drive it to the dealership for me (again, a block away) or offer anything beyond a "really sorry." If I had to purchase another vehicle I would NOT go to Hendrick Pre-Owned JUST because of their service department! And, everytime I've been there I've heard other people complaining about similar issues -- taking too much time, confusion over scheduling, etc.