Auto repair service near Catawba, NC

1

Job well done!

I'm hoping you're doing the best you can. But I'm sitting here without a vehicle, waiting to hear from you regarding approval of the repair on my vehicle. I was told I might be able to get a loaner or that I should get a rental from Enterprise. I don't know if there is a special procedure to get that rental so that might get reimbursed somewhat for the rental cost. I called service several times and sent a text message but have not received any response. What makes things more difficult is that my 83 year old wife is a victim of strokes and seizures and dementia. I cannot let her out of my sight. So, I guess I will try to go ahead and get the rental tomorrow. I jus wish I knew where things stand. Hans Weidig

Very fast service. Employee sensitive to your needs. Great place to do business.

Terrible place! DO NOT WASTE YOUR MONEY HERE!!!!! Got a car there four months ago for $4200, the owner promised a good car. It left us on the side of the road multiple times. The car completely tore apart. The computer is messed up. Windows won't work. Water leaking in floorboard. The car didn't even have the right size of tires. The first time the car left us on the side of the road is because the tire blew out. We went to the trunk to get the "brand new" looking spare tire. The spare tire was all shined up and looking pretty. Took the tire out of trunk and underneath we found that the spare tire was blown out. The check engine light came on the day after I wasted my money to this business. This place is a joke.

This a terrible company that not only provided me with horrible customer service, they flat out LIED to me! When I called to ask about having my car picked up and cleaned, they promised they would have it back to me by 1:30 that afternoon. I also specifically asked them to clean the inside of the front windshield as it was so streaked that it was very hard to see out the window. First of all, They were TWO HOURS late bringing my car back and that was after having to call TWICE to ask for it. They made me 40 minutes late for an extremely important appointment because I was stuck at work without my car! Even worse, they hadn't even touched the windshield!! It honestly looked like the car had just been sitting at their shop all day and when I called to tell them they were late and I needed it back immediately, they quickly rinsed the car off just to make it look wet so I would think they had washed it! But there was still bug spots all over it and NONE of the streaks had been cleaned off of the windshield!! I hate that I ever spent a dime on this company because once they have your money they do not care about their service or customer satisfaction at all!! PLEASE DON'T WASTE YOUR MONEY THERE!!!

The salesman (Don McGee of Trading Post in Conover, North Carolina) told us we were purchasing a 3rd party warranty and upped our price by $2000 "for the warranty" but no warranty was every purchased. When I first made my purchase in November of 2014, my wife and I walked out considering this one of the easiest and most efficient car buying experiences of our lives. We traded in our minivan for full value and upgraded to a nice SUV. We settled on a price in the $11,000 range and Don McGee shook my hand and went to find out about lending options. Then, after discussing it with my wife, we requested an additional warranty. Don tried really hard to talk us out of it, not sure why. But, since we were spending so much to begin with, we really wanted to have the peace of mind of a warranty. So, Don agreed to a 3-year, 50,000 mile warranty through their 3rd party warranty company (AUL) and tacked on an additional $2000 to the sale price as a result. We signed all the paperwork where Don told us to sign and drove away in our new SUV. Per Don, the warranty people would mail us the details of the warranty within a few weeks. Over the next three months, we called several times because we hadn't received the warranty information and Don assured us "I'll get right on that" and that the paperwork would be on the way. Last week, a noticed a leak under the hood so we called Don again. Suddenly, his manager calls us back stating, "you didn't purchase a warranty, you signed paperwork saying there was no warranty, and you're out of luck." He said the best he could do is "write Don up" which, since Don weasled and extra $2000 out of us for absolutely nothing, is not going to amount to much I'm sure. So, the experience was great right up until we realized they are lying, stealing snakes that have no qualms about taking $2000 out of your pocket.

I called to find out about getting repairs done to my car(1983 mercedes tdt) but they don't do those types. Without hesitation the lady not only recommended two other places but gave me their phone numbers. It's very rare in this day and time for that to happen.

I wouldnt give this business one star. This place is ran by a man named Bob and we were treated terribly once we became concered about a vehicle we were looking at. He was friendly when we were looking, but when it came down to the paperwork for the car he slipped in some papers that said we were buying a salvaged car! It was a sneaky thing to do and we were treated like crap once we decided it car wasnt for us. This place is very unprofessional!!!!

Danny did an awesome job putting a flowmaster 50 on my truck. Good work at a reasonable price. Karl Krueger

Great group of guys to work with. They do a great job. I had my 2002 Acura TL painted there and they did a great job. Satisfied customer. They also painted my 1996 Acura 3 years ago and did a great job. The paint still looks great.

Bunton-Lebes does good work and is a very honest business.I highly recommend them to anyone wanting great customer service and excellent work done. I am a long time customer and would not go anywhere else.

We found B&B to do work on my car a few months ago. They did the work needed while the labor fee was pretty high. When I cranked it up it sounded like a "race car". It was so loud from vibrations under the hood that it rumbled the entire car. I took it back to them and let them hear and see the car and was told that it must have been something that they did not "do" when they put it back together. So, they asked me to bring it back to them, but before I could it broke down again with a different problem. That problem aside, I felt like they either broke a motor mount while doing the initial repair or did not tighten something. I was under the impression after speaking to them after the first repair that they aknowledged that it happened while in their shop and they would fix what they broke. That major vibration SHOULD have been noticed when they pulled it out of the shop. They are claiming it wasn't like that when they drove it out. They also contradicted themselves telling me that oh yes we drove it and it was fine, then telling my family member that no we don't drive cars when they are done. I believe that they broke the motor mount and refuse to own up to their mistake. I am a single mom and car repairs are expensive, so I don't need to have a "trusted" mechanic give me the run around and make things so difficult. I understand they have a business to run, but I should hope that they could not make a practice of such bad service. Now, regardless I still have a tow bill plus the repair plus the part they broke.......who helps the people like me that it's the mechanics word against mine? I do not recommend this garage for any repair. Just because they did a "Good" job on one repair doesn't mean they always do a good job.