Auto repair service near Vale, NC

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Full Service auto repair and service- offering the following services: Auto Services- diagnostic, mechanical, check engine diagnose, brake service and repair, alignments, vehicle lift services on Braun Tire Services- new tire install, repair, rotation, balancing, TMPS replacement State Inspections 8 Bays for servicing vehicles Dealership Alternative ASE Certified Technicians

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The technician was great. I had my oil changed and then brought my car back up there to have them fix my spare (it was flat when I went to use it) and put it back where it goes when not in use. The oil change was fine had a great price of $39.95 but for them to fix my spare tire it cost $29.95. That was a bit high for a valve stem replacement! He said “All Tire Repairs are $29.95”. I thought that was too high to replace a $2 (if that) part. Not all tire repairs are equal and shouldn’t be treated as such!

I'm hoping you're doing the best you can. But I'm sitting here without a vehicle, waiting to hear from you regarding approval of the repair on my vehicle. I was told I might be able to get a loaner or that I should get a rental from Enterprise. I don't know if there is a special procedure to get that rental so that might get reimbursed somewhat for the rental cost. I called service several times and sent a text message but have not received any response. What makes things more difficult is that my 83 year old wife is a victim of strokes and seizures and dementia. I cannot let her out of my sight. So, I guess I will try to go ahead and get the rental tomorrow. I jus wish I knew where things stand. Hans Weidig

This place is a joke now. They put on the wrong tires on my mercedes and now they will not make it right. Put thirty miles on them before I realized they were wrong. Dont take anything to them.

Do not give this business your money. Their slogan is "No problems, just solutions", but it should be "No solutions, just problems". We took our Mustang here to have a hood stripe put on. It took them four times and it still isn't completely right. One of the four times, they knocked a big chip of the clear coat off the hood and neglected to say anything about it until we pointed it out to them. For some reason, we decided to take our other car here to have hood pins installed. Jr Hood quoted us $75 for the installation (already high), and when we picked it up, he charged us $150! When I picked the car up, the pins had huge grooves in them already and the hood was bowed in to where the hood was a half inch below the fender on each side. Whoever washed the car before returning it was too incompetent to know how to close a hood and set the hood on top of the latch instead of latching it. It took all my weight to take the pins out on each side. The plates were also crooked and the pins were going in from front-to-back instead of side-to-side. When I called Jr Hood about the problem he was very belligerent. He was yelling and even threatened me. Then I notified the owner, Roger Calhoun. We met with him and he agreed to order us new stainless steel hood pin plates because the old ones were scratched and had grooves in them after only being on for less than a few hours. We took the car back to get the new pins put on. Jr Hood installed the new plates also, and no surprise, they came out crooked. I asked him if they were chrome or stainless steel. He replied "I don't know". Then I told him Roger Calhoun said they were supposed to be stainless steel and he replied "Oh, yeah, they're stainless steel." This was a blatant lie, because within two days they have already started to rust. Jr Hood also never apologized for his childish and outlandish behavior. This is a terrible business with terrible management. We, and everyone we know, will never give this company our business again.