Auto repair service near Hooksett, NH

I want to preface my review by saying that the techs are very talented and I deeply appreciate the work they specifically did. I also would like to say Jake is an incredibly nice individual who does the best he can with what he is given, and unfortunately his colleague does not share the same sentiment. Rico lied about every facet of the job. From price, to estimated time, to simply what they would actually be able to do for me. He also made it very clear he did not respect my input and opinions even though I am the owner of the vehicle; I have my own opinion as to why he felt that way as well. INCREDIBLY upsetting experience considering my family is return customers of Zaks (I personally will not be returning). I again thank Jake and the techs for their diligent, and honest, work; And all they did in the face of their teammate actively working against them. Unfortunately, they can only do so much when the bridge has already been burned.

Zak & Kristen are the best and the service at Zaks Auto is Top Notch.

Mike and the crew are good, but the prices are extremely high!!! I understand they offer easy financing options for car repairs, but their prices are around the same as the dealer. I could’ve got my brakes done at the Ford dealership for $369 that’s included the parts and labor, Mike charged a whopping $580, now mind you the parts were around $125 max for the pads, and rotors. He had a lady in there to change her A/C compressor and charged her $1750 holy crap!!

They ruined my rims and broke a part in my car, replacing it with a generic instead of OEM part. They had their 14 year old sons working in the back, practicing on the vehicles. They denied it. Even though the kid just told me he was learning and working on the cars back there! No wonder why they damaged my rims! When I tried to confront the manager, he got in my face and started screaming at and intimidating me, a small female. When I told a lawyer who was a lifelong customer of theirs about what happened, he said they screwed him over, too. He won’t use them anymore either. Dupont heavily advertises because they damage cars and then intimidate, lie to, and blame the customer. Especially to people here on vacation, because they don’t get the repeat business that many other mechanics depend on. They are completely unethical. Avoid!

This was my first visit to CAS. I immediately felt that I had come to the right place - that the mechanics knew what they were doing. That they were honest and that they treated me in a courteous and professional manner. They actually showed me what my spark plugs looked like and why they needed to be replaced. I saw a diagram of a timing belt and it's function was explained. I appreciated the effort. They helped me find a rental car and generally made me feel that I was valued as a customer. I will go back when my car needs work.

I called at the start of a long holiday weekend. I didn't expect to be able to get my car repaired. But I was hoping to have it looked at, to know if it was safe to drive until I could get an appointment. Even though they were very busy, they took the time to look to ease my concerns. Not only did they show me what the problem was, but they were also able to repair it that day. I was very thankful and happy! Susan B. Nashua, NH

Excellent service. The young woman there was able to answer the questions I asked quickly, and got me in and out of there very efficiently. Would highly recommend them! Evan B.

Convenient appointment. Excellent customer service (service advisor). Just took a little too long.

We brought my 23yo stepson's car in to get it cleaned before he drives down to Florida to start a new job. The car was filthy and the guys assigned to clean it did a superb job. It looked like a different car. The time and care spent to get the car looking good again was evident. And as always, Justin was professional and friendly, a great face for your business. Thank you so much.

The price with the website coupon made the service very affordable. As this was my 1st time at Zaks Auto. I was impressed with the layout and comfort of the waiting area. Customer service was excellent. Overall I was very impressed with the quality of service at Zaks Auto.