Auto repair service near Milford, NJ

My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

A friend told me to take my son's car to Due's Automotive for shocks, so I took the car & explained to Due that it was a $1500 car that my son takes to work & school. I also explained that if the auto needed any work over $400 I would by him another car. I was not going to put anymore money in the car, he called me the next day to tell me the car was ready. I asked him how much would it cost? And he replied $1350 but if I was going to pay him cash it would be $1200. I explained that it was work that I did not want on the car & his reply was the whole front end was in bad shape. I drove and asked to see the the old parts & Mr. Due told he the the trash was already picked up & the old parts where in the dumpster.