Auto repair service near Mount Holly, NJ

They damaged my new car during an inspection and refused to take responsibilty and fix it.

We came in to the dealership to browse for a car. We were promptly greeted by a salesman named Chris who went on to surpass any and all or our expectations. We purchased that night, and our salesman stayed with us answering all of our questions. He was extremely thorough with everything we might ever need to know. We're very pleased with our purchase and the buying experience. We were treated like vip clients.

We had been looking for a used Impala for a long time before finding our new vehicle on their website. From there the process was easy. Chris answered all my questions over the phone including going out to check on specific car features for me. The price was competitive and the quality good. Thank you to Chris and all the staff for helping my family to finally get the car we had been needing!

I recently purchased a used car from Wayne, and it is not my first one. My parents have bought a few cars from Wayne, that is why I went there. As I have no credit, I needed a buy here pay here deal. After a few days of research, I finally went to the dealership, and got the car I wanted. After driving the car for a week, I noticed some things that needed to be taken care of, so I called Wayne, and made an appointment to leave the car, and later that day, Wayne called me to say everything was taken care of. I asked what the charges were, as the items were not coverd in the 30 day warranty. He told me that was no charge, because I did not have the car very long, and since they have a full service department, it was easy to take care of everything. I weould be the first one to complain if I thought I was being treated unfair, but I , and my parents recommend Waqyne's.

Brought the car there because the brakes are pulsating when depressed. Dropped the car off the night before. They called me in the morning saying they are checking the car. An hour later needs rotors (warped) and the front wheels balanced. They said that was the cause. $550 I said fine. I get there around 1230. The bill was 25 dollars more, no call to advise. Fine I paid. I leave and within 6 minutes call them back to advise the problem persist and now the front brakes are smoking heavy. I bring the car back, I was there 40 minutes without anyone saying a fucking word about what was going on. Unprofessional AF! I asked what the status was, " waiting on parts" did not say what parts. 2 hours later I get my car back. "Should be good now the first rotors I guess were bad" i take the car and the problem still fucking persist. I have to wait to speak to someone AGAIN! $575 dollars for a fucking nightmare. Don't go there!

Been taking my imported car problems to Fred Sonsini off and on since the 1990s. Terrific service, high integrity, fair prices, extensive knowledge and experience. "Old school" in the best sense of the term. Highly recommend.