Auto repair service near Salem, NJ

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

Brought car in for annual state inspection and whatever else it might need, including an oil and filter change. That turned out to also include replacing the spark plugs and also flushing the power steering fluid, all items that used to be simple but now add up to $700 on my little 335xi. Oh well, with a long inline 6 hiding the two rear cylinders changing the plugs (necessary every 45k miles) is no picnic I'm sure. It's the price of admission for driving these things. I must add though that keeping up with this stuff is absolutely necessary to keep a Bimmer running like, well, a Bimmer. I swear the car feels like it has 50 more HP; it zings up the tach with what is clearly less effort than before and climbs hills with less pedal position, all because of new plugs and an oil change! Or perhaps it's because Steve Snow sprinkles some of that Bimmerworks magic on the car just for taking it there. Whatever, the car runs great and I know I'm taking it to BMW experts without financing some fancy dealership's latest addition. If you drive a Bimmer, and live within 35 miles of this place, you should seriously consider taking it here for service. -Len Dube

My husband and I were very interested in a Jeep Patriot this dealer was selling. The only thing was it needed some major repairs, but no one so far could figure out the problem. They did offer to lower the price and sell the car without a warranty because of this. We drove up on a Saturday (a little over an hour drive from where we are located), and the finance person wasn't even in. So we spoke with Brandon and his wife about some more details and they said to call us first thing on Monday about our decision and that they would hold it until then. We called an hour before they opened on Monday and left a voicemail to let them know we were coming up to purchase the car that day. (We both took off from work and everything!) A few hours later, Brandon returned our call to let us know that would be ok. On our way up we called again to find out a fax number so we could provide proof of insurance and spoke to Brandon. After my husband hung up, a few minutes later we received a call from Brandon letting us know that "Oh, his wife sold the Jeep this morning and that she must've forgotten to check the voicemails." First off, reputable businesses check their voicemail. Secondly, it was a lie that they didn't get our voicemail because Brandon called back to confirm after we left it. LIES. Anyway, we were already on our way there so we decided to still go to Crossroads to see if the Jeep was still really there or not. When we got there, there was the Jeep! (I bet it was just pulled aside to make it look like it was sold!) Also, Brandon was nowhere to be found. What kind of owner leaves a business unattended? Obviously one that does not care very much. The only person at Crossroads was the mechanic who we spoke with and told them what happened. He called Brandon for us to double check that the Jeep was sold and Brandon confirmed it was. Then I asked the mechanic if Brandon's wife had been at the dealership today. He said NO. Brandon told us his wife sold the ca

LEWIS AUTOMOTIVE WORKS ON ALL DOMESTIC AND IMPORT CARS, SUV AND LIGHT TRUCKS. WE WORK ON ALL BUSINESS VEHICLE FLEETS. LEWIS AUTOMOTIVE HAS BEEN IN BUSINESS FOR OVER 50 YEARS. WE ARE A SECOND GERNERATION FAMILY BUSINESS.GIVE US A CALL.