Auto repair service near Long Island City, NY

JOE & MIKE AT TOWER AUTO SERVICE On This Prime Real Estate Corner Property exists outstanding exceptional service. Let me elaborate, sit back and take it all in. Here is a Utopian non-judgmental all accepting hospitable environment. It is here you will have all of your needs and concerns met in a timely and expeditious manner. Oh you're thinking of the cost. Joe and Mike will treat you as Family and will charge the bare minimum; of course you do understand they too need to put food on the table. So please be kind as you negotiate with them. All communication is heartfelt and genuine. These two great brothers will always look you straight in the eye and speak the whole truth and nothing but the truth so help them God. Yes you are correct, if for some unforseen reason or circumstance something is not quite all right, just kindly consult with Joe and Mike and everthing will be resolved. This is a stress free establishment. Quality work is guaranteed. Your happiness is there supreme goal. So by all means roll on by and give them a try. Composed by Life Long Customer and True Friend---David Felson

I have been using Parkway for over 5 years, and have found them to be the most honest and reliable service center that I have ever used. It is a wonderful feeling knowing that Ronnie and his crew always take great care of my car and if there is a problem they will do a great job fixing it and at a fair price. I have recommended Parkway to 5 people at my job and they have all been very extremely happy with the way they have serviced.their vehicles. I highly recommend Parkway! Mitchell K. Queens Village, NY

I have to say that Dillon and Sonny and all the mechanics at Nor CROSS are the best. They treat me with courtesy and respect. They always treat you fair and do not rip you off like other shops do. They are upfront and honest when they deal with me as a customer. I have been a loyal customer going to them for years now and know that i can trust them to tell me what my cars needs and charge a fair price for the work. Whenever i am confronted with a repair or emergency repair, they always do their best to accommodate me. I wouldn't go anywhere else for my car repairs.

I was forced to give one star to leave a review but they don't deserve 1 star! HORRIBLE!!!! I brought my car to Star Chrysler for repairs on 2/20/12 for a brake switch and a heated seat element. It took an unreasonable 2 1/2 weeks for my car to be repaired and on 3/7/12 when I arrived to pick it up, I found my car appallingly damaged. I found a dent on the passenger door, my leather seat was damaged (font and back), the back of the seat looked as if it was dragged along concrete and the molding and/or sill where the carpet ends on the driver’s side was terribly damaged as well. When I brought these damages to the attention of the service advisor Anthony, his response to my disappointment was "Things happen". I then refused to take my car in this condition and insisted on all damaged parts be replaced. As of today 3/13/12 my car is still at Star Chrysler. Anthony then informed me to speak to the service manger the following day and the service manager Steve was very arrogant, disrespectful and denied any wrong doing. I insisted all parts that were damaged by their technician be replaced he refused to do so. If I would have been aware that this company had a rating of "F" by the Better Business Bureau as well as many other online complaints regarding the damages they have done, I never would have brought my car there for service. My Chrysler Crossfire was in pristine condition inside and out when I left it at Star Chrysler (no scratches or dents on the outside and the inside looked brand new. I only have a little over 8,000 miles on my car. The service advisor also noted this on my estimate of repairs and/or claim check which I have in my possession. I remain in disbelief that they could attempt to return my car in the condition it was. I also tried to contact the owner, John and left numerous messages over a week’s time and he never returned my calls. I am very offended, displeased and saddened that they can get away with doing such hor