Auto repair service near New Rochelle, NY

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

15 years go I found Sonny's shop in Nassau with a parking lot full of Porsches. I was very glad to find such an honest and dependable mechanic, especially since servicing these cars is usually expensive. He has always done the right thing for me, and is reasonably priced considering his skill level and the cars he works on. I went away for a few years to go to school, get married, and have kids, and was very pleased to see him still in business! He's got my car right now, and I'm excited to get it back once he gets it straight again. I would trust him with anything that moves.

Alpha Collision in Garden City Park, NY, has been the Premier and trusted choice for auto body repair since 1966. Family-owned and operated, offering everything from bodywork and paint jobs to engine repairs and maintenance, all under one roof. Whether it's accident repairs, oil changes, or NY state inspections, we ensure your car is safe, reliable, and looking great. We work with all insurance companies and provide 24/7 towing. - Located at 79 Herricks Rd. in Garden City NY 11040.