Auto repair service near Suffern, NY

LJ Smith - 6-16-11 My vehicle was towed by Tumino's Towing and my BMW was damaged during the tow. So we called Tumino's Towing and spoke with a manager named Charlie Hruska who advised us to bring the vehicle down to his shop and have his mechanic look at the car. Once the vehicle was brought there charlie had Frank Dragotto, the Service Department Manager bring the car in the their shop, put it on a lift to examine the damages and advised Charlie that the tie rod and other damages were made to the vehicle during the tow. Charlie then told us he would repair the vehicle and just needs to order the BMW parts and come back on Monday. So we return on Monday and speak with Frank and told him we would like bmw authorized shop to do repairs. Once we told them this Charlie refused to speak to us, refused to provide insurance info, acted unprofessional and like total jerk. We then asked to speak to John Tomino the owner and after waiting an hour we decided to get their insurance info from the town. Now im going back and forth with insurance company because they will not return the agents calls to confirm damges. terrible company, would never pay them to tow anything, not even if it was a junked car. And their customer service is lousy. Beware.

Right when I thought this was a reputable shop. This is absolutely the worst shop/junkyard you can go to. Had Mazin and Pete rebuild my engine on my 2013 X5 and literally 8 days later, it goes bad and their excuse is”oil cooler”. I will get every penny back and I will make sure everyone knows about the scam operation you are running there. Mazen and Pete, Karma will bite you back and I’ll see you in court. I will not let this pass. What a scamming shop that doesn’t stand behind their work or anything they do. If you don’t believe me, look at all the reviews engine rebuild reviews. These guys don’t know what they are doing nor what they are talking about. Unfortunately for you, you messed around with he wrong guy.

Welcome to M. D. Auto Repair Center where we are committed to performing the highest quality repairs and services. Our number one priority is customer satisfaction and safety. We take great pride in our work—and it shows in the results. We have Ford, Lincoln and Mercury specialists on staff, ready to start work immediately. Our team also employs Honda and Mazda experts that know just about everything there is to know about those brands. M. D. Auto Repair Center provides repairs for all makes and models, both foreign and domestic! Please visit the rest of our site for more information on all we have to offer. We are open Monday thru Saturday and we look forward to working with you! Factory Trained Technician on Staff