Auto repair service near Copley, OH

I have bought three cars at Carena Motors and am a satisfied customer. The staff are very customer oriented and want to make sure you are satisfied. The prices are good and if you can't find the exact car you want they will find it for you. I plan to go back in the Spring. I am still driving my first car I bought there a 1999 Miata. I also have two Hondas from Carena

Member of 5 Star Rating in Angie's List!

Paid $460 some dollars to have my coolant system checked and "fixed". Drove 5 miles down the road only to have antifreeze spewing out all over. Bought more antifreeze and filled and drive my car to another care repair shop. Paid to have the thermostat housing replaced and MORE antifreeze put in. 3 weeks ago Jimyz's agreed to refund the cost of antifreeze and a pressure check. Called 3 times since the only to be told "the check is in the mail". May need an attorney for this one as I am on a fixed income and this whole experience has been a nightmare!

by Kevin 12/15/2011 Bad Attitude, Poor Service, and they almost killed me. 1. Bought 4 new tires. Not only did they put the wrong tires on, they tightened the lug nuts bolts too tight and 3 for the 5 snapped off the front right before I discovered the problem after just getting off the highway at speeds of 65 mph. They did repair the lug nuts bolts, but claims it was not their fault, that "someone else tightened them". No one had touched the tires after their work. 2. Bought another set of tires and had a front end alignment. Upon returning and complaining about the front end pulling to the left this taking one of their "tech" with me on a road test to show them what it was doing, they claimed it was "to the specks of the Chevy. One the next visit a week later. the "tech" claimed it was do to the crown in the road and not their work. It would pull to the left even when the road slanted higher to the left, not to mention he passed huge amount of gas in my truck , as a F--- You, before handing me my keys back to drive away. It still pulled to the left. I had to take it to the dealer to get it alined. When speaking to the owner, he claims their work is fine and that we should not do any more business. I said "Happy NOT to do business with a shop that I have had nothing but problems with".

Purchased 2006 Ford F150 from them. Was told it had 3 month/3000 mile warranty included. I also purchased the extended warranty from them. Within a month, I started having problems with the 4x4. They parts aren't covered under the extended warranty. And now Central CIty says since I purchased the extended warranty, their warranty valid. I was never told anything about this. Stay away!!!

I took my car there to have it diagnosed. The car was startable and I drove it there they put a skin on it called me said it was ignition module wanted to charge me $500 I told them I would bring it home and fix it myself but when I went to get the car that night it wouldn't even fire and they charged me $110 to tell me it was ignition module which it wasn't that did not fix the problem when I put a new one on so they charged me $110 for nothing and cost me a total charge I would not recommend them to anybody

Earlier today Progressive dispatched Dragon Towing to pick up my disabled vehicle and take it to a specified location. I find out 5 hours later from my sister my car was a mere .2 miles down the road, unlocked, left w/ the keys in the ignition!! NO ONE called to inform me. Dragon Towing just abandoned it due to apparently breaking down themselves. Unknown since no one can get them to answer the phone.

I saw negative reviews of this place and thought they may just be isolated incidents. I should have gone with my gut feeling, that was mistake #1. I dropped my BMW 650 off on Wednesday evening for an appointment on Thursday morning. That was mistake #2. I stopped by later on Thursday to see what was going on with the diagnosis but my car was no where to be seen. After asking where it was and waiting about 10 minutes I was told it was parked out front, it wasn't, I looked. A few minutes later one of the "technicians" was pulling in with it. Ok, fine road test I get it. They say they can't find any coolant leaks and that it's not leaking, trust me, it's leaking. Ok fine, I pick the car up and notice they put 131 miles on it. I called Carey the owner and he didn't even deny it. He told me they drove it to Mentor for an "extensive road test" to see if it would leak. Are you kidding me? They were even dumb enough to leave a receipt in the car from Painesville which is a LONG way from Parma Heights. The funniest thing about this whole cluster is that the owner thinks or at least acts like this is completely normal. I said, "it's funny how a BMW dealer doesn't do this". He replied that he knew BMW techs that will road test a car to Columbus. Seriously? He's delusional. Well at any rate, they used my car to joyride and most likely never even looked at it. They said it's probably leaking from a loose expansion tank cap, if that were true it would be leaking from the top, not the bottom as it's and coolant would be down the tank and it's not. Funny how BMW found the problem in 30 minutes. Do yourself a favor and pay a few extra bucks and go to a reputable shop unless you want your car used like Ferris Buehlers Day Off. You've been sufficiently warned.

Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My 67 year old mother took her car for diagnostic tests and to have an evaluation. They provided NO paperwork but told her that the problem was the catalytic converter. She paid $450+ to have it repaired. As soon as she drove off, there was a terrible sound and horrible fumes that were not previously present. She immediately returned the vehicle and they told her that she had to pay $800-$1000 to repair an issue with her rear end that was not an issue during her initial assessment. The new problem that occurred is parallel to the recent repair and was no coincidence according to multiple mechanics. They directed her to not even drive on the highway which she had done for YEARS prior to bringing her vehicle to them. When I called on her behalf, I was given the run around and after catching them in numerous, obviously misleading statements, I was forced to pursue other avenues. The only solution the manager James offered was for me to get proof from another dealership that they were the direct cause. This is ludicrous. I plan to pursue this unethical, illegal, conduct to the fullest extent of the law! BEWARE of this place and take your vehicle elsewhere! Please contact The Ohio Attorney General, City of Bedford Department of Commerce, Better Business Bureau, and every investigative reporter and social media outlet if you have had a similar experience. I certainly plan too. At minimum, they should’ve issued a refund. They also did not return her original parts. Enough is enough! This is SAD and beyond unacceptable. SHAME ON YOU BUBBA’S!!!!!!!!