Auto repair service near Germantown, OH

After having our van stolen the last thing I wanted to deal with was a rude worker.... Totally rude and disrespectful . I had asked questions and was always given the same reply "ok" , I asked when the van had been released I felt like I should have been notified & she assured me that was NOT her job! This place is a joke , I would not recommend their services to anyone !!!!!!!

I can't say enough about my experiences with Pep Boys. I think they are the most honest mechanics I've encountered in a very long time. I got new Michelin tires at Costco and since they don't do alignments, I took it to Pep Boys. They changed my oil but told me my car was in perfect alignment with the new tires and showed me their print out. They could have easily charged me as I would never have known, but they didn't and for that I will be returning and telling all my girlfriends they can trust Pep Boys on Springboro! Oh yeah, I took my mother's car for a new battery and radiator flush and they came back and said her coolant didn't need to be changed as it looked like it had been done recently. We went back through her paperwork and when she received her 50,000 mile service at the dealership less than a year ago, they had flushed her radiator. So again, they could have performed the service, but they were honest enough to say it didn't need to be done. In this day and age of being unable to trust anyone or any service, it's nice to know there are still honest mechanics like Pep Boys on Springboro in Miamisburg.

On Saturday found a truck we liked. On Monday went and got financing since they don't provide in house. The bank and ourselves were in constant contact with this establishment and was finishing paperwork, called Tuesday was told he hadn't heard anything so sold truck Monday night to another party. I have records to prove differently. #karmaisamother

I shopped this business in search for a used vehicle taylored to meet my transportation needs and budget. I was very impressed with the vast vehicle selection availabile in all make and models, without the pressure of "mall like settings" and high overhead mark ups. Each car is presented with expert knowledge of the vehicle; a Car Fax report; owner history and proof of recent mechanical service provided. I would recommend this owner operated business to anyone looking for a good, clean, mechanically sound used car at a more than fair market price with excellent customer service and mechanical service referrals. A five star business.

Family Owned and Operated

I can t say enough about these guys. I've been to 3 different shops, and they all told me my temperature sensor was bad. I had one shop replace the sensor, and still an engine light! So I tried All Tune and Lube, based on a friend s recommendation. Brad looked at my car and told me the sensor wasn't the problem. I asked him why, because the code was for the temperature sensor. That s when he explained cause and effect. lol He took the time to explain to me that just because a code is thrown, it doesn't mean the sensor is bad... it just means the sensor is probably doing it s job alerting of another problem. In short... it was a leaking thermostat, that he said was allowing cold antifreeze to get into my motor at warmup. I m not sure what all that means, but all I know is NO MORE ENGINE LIGHT!! Brad is right, there are many parts changers, and there are very few true Troubleshooters, who fix the problem and not just change the broken part. Had I brought it to them first, I could have saved a ton... replacing the thermostat was MUCH cheaper than replacing the sensor... that didn't need replaced in the first place. I highly recommend these guys... Brad has really earned my trust, and that s hard to do. Doesn t hurt that their prices are a RELIEF compared to others. They are very sweet people.