Auto repair service near Independence, OH

Earlier today Progressive dispatched Dragon Towing to pick up my disabled vehicle and take it to a specified location. I find out 5 hours later from my sister my car was a mere .2 miles down the road, unlocked, left w/ the keys in the ignition!! NO ONE called to inform me. Dragon Towing just abandoned it due to apparently breaking down themselves. Unknown since no one can get them to answer the phone.

On 3/16/15 I traded a 2007 Acura TSX for a 2000 Jeep Wrangler. I took the Jeep for a test drive and when I came back I explained that I heard a whining noise. Dan told me that it was the clutch and he took off money from the price of the Jeep so that I could get it replaced. I agreed and was told that everything was in working order. I live about 2 1/2 hours from his dealership. About 1 1/2 hours on my way home the Jeep made a loud clunking noise and stopped. I called for a toe at around 10:00 pm and had them toe it to the closest repair shop. I immediately called the dealership and left Dan a message. In the morning I spoke to the repair shop and it would take them a couple of days before they could get to look at my Jeep. Once they were able to look at it I was told that the transmission was bad. The price they wanted to fix the transmission was more than what I thought it should be. So I called another repair shop in the area and had it toed to that shop(Elliston Auto Repair). I then called Dan and told him that it was the transmission and that I had it toed to a different repair shop. He then proceeded to tell me that the Warranty Company would probably not pay for any of it. He said that they usually find a way to not pay. Dan then told me he would have someone pick it up and take it back to his shop for the repairs. After thinking about it I didn't trust him or his mechanic since they obviously did see the problem in the first place. Dan told me he would have a clutch kit dropped shipped to the repair shop and he would send me a check for $500.00 if I would no longer make him responsible and if I, my family or friends did not post anything about him or his company. I then received a call from the repair shop a couple of days later and they told me that the differential was also bad. He told me that the dealership should have caught this if they had done any kind of check out of the Jeep. He then told me that the transmission didn't have one drop of transmission fluid. I went and picked up the Jeep on 4/8/15 and the bill was $3802.90. Of course on my way home the warranty company called me and told me that they were not paying anything since it was a preexisting condition of the vehicle. In my opinion, he knew he was selling me a vehicle that was unsafe and he didn't even consider the fact that my son was in the Jeep with me.

Went to Firestone, had their 'Lifetime Alignment' (BS), wanted to get my van aligned they wanted over $400 for misc front end repairs, I checked everything in my garage (I can't do computer alignments) I then took my van to Certified where they also inspected everything and had the alignment done in 45min. Firestone wanted to make some $, they didn't know I've worked on my own for over 30yrs, Certified did not try to stick me with a bill, they did the work and my fuel economy more than doubled. They are honest

We bought rims from them and they didn't fit. They refused to give us our money back.

I purchased a vehicle from this lot it ran 1 week started overheating and now i am told it needs a new head gasket. Its a shame peaople still run businesses like this, now I have to but another 600 dollars in the car. I would not recommend this dealership. When I called they didnt even offer to try to help me with the problem, no way to have repeat customers.

I needed to replace my old van. Went and checked out a few others but didn't really feel comfortable. My buddy bought from R&R this year and had a great experience, so we hopped on their site. They had a nice Toyota Sienna, even the color I like. We came up ( over an hour drive ), drove it, liked it and bought it. No Hassles , no high pressure sales tactics. These Guys are the Best! Even had a CarFax and service records. I couldn’t ask for more!