Auto repair service near Mason, OH

Service was good at first. A driver took us to a restaurant while our car was being serviced. We had to pay $313.00 for a new control arm. Once we started to go home the car started making a terrible noise. We took the car back, and we were told that it is like a new shoe; drive it for 1,000 miles, and it would be ok. The farther we drove the louder and rougher the car became to control. We got off the highway, because we could not go more than 35 miles an hour without the car shaking tremendously. When we turned the corner at Gettysburg and Germantown Streets the tire fell off. The lugs were either too tight, or not on. We had to call AAA to tow our car home. We had called the office to tell them it was hard to steer the car, while we were on the highway, and agin when the tire fell off. The service department was closed, and we had to call in the morning. We called and the Suzuki service department claimed they did not touch the tires. We were given the corporate office number, which is not answering. We are calling the Better Business Office to report the mishap. It ended up being a very bad service experience.

At Just BMW we have a level of personal service that is second to none. Our shop, specializing in BMWs and MINIs, has been locally-owned and operated for over 34 years. Our team of highly experienced professionals has the skills and knowledge to provide parts and service for any year/model BMW or MINI. We strive every day to consistently provide the best automotive repair experience possible for our valued customers. Give us a call or stop by and let us earn your business, and your trust. Thank You

Bob Sumerel Tire & Service handles the automotive repair, tire, and wheel needs of customers throughout Ohio, Kentucky, and Indiana. This location features a combined office where AAA members have convenient access to AAA's travel, automotive, and insurance expertise as well as a full-service repair shop for anything their car or truck needs.