Auto repair service near New Holland, OH

Lee’s auto is awesome! Great mechanics and honest to! Glad to have them!

INCOMPETENT and NEGLIGENT "SERVICE" We dropped our 2015 CRV off at Hugh White Honda on Sunday,11/29/20 for service(closed).We received a call Monday morning from Steve,our service advisor.Our car had the only exterior lock jimmied and entry required a locksmith since the battery was dead.The work proceeds afterwards.Later,that afternoon ,Steve calls and informs us the battery needs replaced but everything else is O.K. .We authorize the work and pick it up Tuesday at Hugh White Honda.We speak briefly with Steve and are on our way.Our new battery is dead five days later in our garage.We jump it and take it to another Honda dealer. The jimmied lock caused a electrical short and drained the battery.At no time did Steve discuss the repair or replacement of the door lock even though they discovered the damage. If you lack the competence to diagnose a electrical problem you ask your service manager for help.That mechanic was negligent in this respect. What if this had happened to my elderly wife in a remote area at night in Winter.The temperature is dropping and her phone is dead.She cannot enter the car for shelter.The word "negligence" precedes many tragedies.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.