Auto repair service near New Waterford, OH

I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheering a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I put $10k down & made 3 pyts. In order for me to get into an exact match, I would have to invest $7k more. They want it repaired, and then would offer me $1k for my inconveniences, & 6-8 weeks w out my work truck. I call BS. Its in the shop for 1 week now after 3 weeks of them dragging their feet &/or not responding to my communication(s), and will be in for another 2-3 weeks. There are over $15k in body damages, close to $2k in front axle and steering where the front axle has shifted 2" towards the driver side, and we haven't got to the mechanicals yet.

Purchased a 2002 Mercury Mountaineer in the Summer of 2011.The vehicle had numerous issues that the seller failed to notify me about. There were many poor and unsatisfactory repairs done on this vehicle. Some of the more prominent were: -There was no emergency brake. Just a pedal attached to nothing. -The coil springs on all four sides were damaged and needed to be replaced entirely. -The windows were poorly repaired. -Copious amounts of glue was used instead of rivets or other more acceptable forms of repair. I would not recommend buying from this group at all. They are morally hazardous and have very low standards of repair. Please stay away!

Just moved up in Cranberry in December and and the time came to get my Jeep an inspection. Not knowing any Auto Repair shops around and wanting to avoid commercial Auto Shops like Pep Boys who will rip you off to gain more money. I got to say everyone at Milberts were great! They got the job done quickly and were honest on any repairs needed. Also gave me a time cap on some repairs that will need service in the future. I highly recommend them to anyone who needs help with their cars for repair or inspections. Everyone was patient and very easy to talk to. An honest mechanic that does not try to sell you more service is a great mechanic to come back to in which I will everytime!