Auto repair service near Saint Louisville, OH

My family bought an SUV here, and I just wanted to let people know that they stand behind their product. I has some issues with the air conditioning that no one realized existed until the weather warmed up, and the manager at Wow was very friendly and helped us get it going. We really appreciate it!

Be very leery of purchasing a vehicle from this place. Make sure it it checked out by a professional! And then still be warned! I only picked 1 star because you have to pick something.

BAD BUSINESS!!! 11 days ago I bought a 97 civic from Cedric...the car was disgusting and in terrible shape but he reassured me mechanically it was great and told me he would do an oil change and a bunch of other things so I left the car overnight after paying for it. Two days after I had been driving the car the check engine light came on and it started making really weird noises. A few days after that the oil light came on! I went to get it checked only to find out there wasn't a drop of oil in the car and the engine could've blown at any time! Mind you I stressed to him I needed something safe and reliable because I just had a baby! He wrote in the contract he did and oil change not only did he not do it he didn't even make sure there was oil in the car! I called left a message and heard nothing called again they said he wasn't in finally when I got ahold of him today he told me he would call me back and never did! This place is a scam! Now we're going to court but I would save yourself a headache this place has been sued a couple years back from the city of ohio for scamming people! He told me there was a new timing belt put on it the timing belt bolts are so rusted on there's no way they look like they've been on there forever!

This company Dave's Discount Tires hates people of color they steal from your vehicle they discriminate against the Disabled and the Elderly, cheat older people, do not let a older relative go to this company alone this company will cheat & lie about what the do or what they did. Do not shop at this company Dave's Discount Tires.

2 years of a belt issue with power steering going out from first visit, replaced everything under hood associated with belts, thousands of dollars on daughter's car, 7 invoices with power steering being primary problem, new belts, water pump, alternator, battery, all power steering hoses, with the last thing replaced being the power steering pump! I guess after replacing everything else there wasn't much of a choice but the pump, that was the issue from first visit, through the remaining visits! Mangers refusing to accept any responsibility of making a bad decision.. I could go into much detail but given the forum I'm on I won't.. beware! Will try to pull every dollar possible from your wallet, they did cut one bill in half where the power steering HOSES were replaced. 20 year old daughter picked her car up, I was always the one interacting with manager, she was brought into the problem in front of customers with the manger attacking me and the amount of time he had to spend on the phone.. just a horrible experience from beginning to end, from water pump to power steering pump, btw they replaced the steering pump with a rebuilt one without my knowledge? Opened hood and bright orange sticker! In fairness I called the national customer center and the district manager, who I'd had conversations with in past, was instructed to refund the cost of the power steering pump, nothing else, curious? If the pump had been replaced to begin with, would all the other work been needed? Thousands of my daughters money been spent? But they refunded for the steering pump that was the primary problem to begin with.. I'll never return..

"We make sure every repair is done right the first time using the latest in diagnostic equipment and years of expertise, honesty and integrity. We are an All American, Family Owned, and Operated Small Business, that has been in business serving the Westerville, Polaris, Clintonville, and North Linden area for over 30 Years.Our company started out as an Exhaust & Brake Shop. My Father In-Law bought the company in 2008 and made a real impact on the Auto Repair market. I have been running the company since 2012, and in that time we have made a lot of changes to the way we approach auto care. We have a Comfortable Waiting area, Coffee, WI-FI, Water and Smiles. We also now offer a shuttle service to get you where you need to be on time!!""

The tow truck driver was polite and on time (Joey). I was even dropped of at the airport to rent a car. Someone from the service department called me promptly the next morning to update me on service of my van. Service was completed that same day. Everyone was polite and I would definitely recommend Broad and James Towing and Service to others.