Very angry right now. Just got done getting gas for the truck, which I... read more Very angry right now. Just got done getting gas for the truck, which I asked for $30. I started to notice that was taking a long time to put gas in my truck. The attendant then hands me my receipt for $60!! I asked him 'Excuse me. Did you charge me 60 dollars?' He said yes, for a fill. I was like hell no I did not say a fill, I said $30.' His response. 'Oh I'm so sorry my hearing is not so good on Sunday mornings.
(a copy) I am writing this letter to the customer care of Shell in r... read more (a copy) I am writing this letter to the customer care of Shell in regard to my bad experience earlier today. Just after noon at Hai's Shell Station of Portland, Oregon, I was greeted by Aaron. He recognizes me as he is the one who usually fills my 16 gal gas tank and my propane canisters. He is always friendly, timely, and efficient. I prepaid $ 70.00 cash inside to Daniel the manager on duty. The pump stopped at $ 60.01. When I got my change from him, I naturally looked to the leave a-take-a penny dish. Daniel made a production of this. He asked me for a penny when I gestured as though I was looking in the bowl and then handed me $9.99 (cents) in change as to prove some kind of point. He never offered a receipt, he was dismissive and then when I requested to speak to the person above him, his superior manager, he lied and gave me his own name. I am in Oregon where the unemployment rate is though the roof and I'm sure someone would be happy to represent Shell in accordance to what your company likes. I will never spend another dollar with your company if this is what you stand for and will be buying elsewhere until I hear something has been said or done. Thank you, Rebecca East
I bring my vehicle to Lakeside Motors for repairs quite often and they... read more I bring my vehicle to Lakeside Motors for repairs quite often and they are always happy to jump under my hood to see what the problem is. They are experts at getting problems solved and getting you back on the road. They are always very helpful and friendly . And it’s very nice to get your car back with the interior cleaner than it was when you brought it in! I recommend Lakesade Motors to everyone I know who owns a Mercedes for anything that goes wrong with their car.