Auto repair service near Sheridan, OR

I needed a mirror replacement on my 2015 GTI S. I was told that Prestige would call me with an estimate. Three weeks passed. Finally, Prestige called. We set an appointment. Their work was excellent. Prestige preformed an inspection of my vehicle. This was much appreciated. However, the inspection came in the form of an email. I never saw the email until after I returned home from their shop. The email stated that the inspection found several other issues. The inspection said the "customer declined". When I picked up my car, nothing was said to me about the additional issues. I have a problem with this method. It makes no sense.

High quality auto repair in Sheridan OR

He found that lug nuts on one wheel were nearly off. This was something that Les Schwab couldn't find. Saved me from a bad accident. He did not charge anything for tightening them.

Family run business; owned and operated by Wally,Diane,Kyle and Cassandra Reimer since 1979. They do maintenance and repairs on domestic and foreign vehicles, to include Brake service, oil and lube service, Cooling system service, Transmission service, Computer diagnostic, Brake flush, Power steering flush, Carbon Clean service. Wally and Kyle have a passion for cars and want to see yours run right.

Mobile repair and shop. Call for an appointment for a tune-up, brake and clutch repair and more.

From the standpoint of mechanical skill and expertise Doug has always provided great service. Additionally, and perhaps more importantly, he has always dealt fairly with me when there were differences re: the final cost of a job. No one is perfect, and no business will please everyone, but no one tries harder than Doug to do well what he does, and to treat fairly every customer he serves. Jerry M. Salem, OR

Great service, they do the best to get you a great deal. They don't pressure you to buy a car like other dealers might. They want you to be comfortable and happy with your purchase.. This is my first car and the hole process went smooth great people great cars and great prices what more could you ask for. Jesus Ayala

I've been bringing my cars to Alex for the last several years and have always been very satisfied with the timeliness and quality of work done and the price I've been charged. This is truly a place where I have 100% confidence that I can bring my car and tell Alex to do whatever needs to be done, and that is exactly what will happen, and for a fair price. It's great to have that kind of faith in automotive shop!" Roger D., Salem, OR

Very professional and friendly group of guys. I brought my car in for an A/C evac/recharge but the old compressor was leaking badly, so they couldn't proceed. They didn't charge me for any of the work up to that point and were happy to revisit it after I replaced the compressor (I had a spare). The spare compressor ended up needing the clutch from the failed unit, which again they were happy to tackle. They worked late to finish it up and the final bill was very reasonable for the amount of work and number of back and forth sessions. They're also happy to provide rides to and from the shop.

Nearly all Les Schwab locations are consistent, professional and honest...get the job done kindda crew. Unfortunately the North Lancaster/Market location in Salem are none of these. I was ashamed at the level of dishonestly and clear lack of knowledge that has been employed at this location and truly hope that the branch owner comes to be aware of the liability that his/her branch is adding to the good name to Les Schwab.

I got a quote to repair my tranny. I went back after he took the tranny out and went over the internals. The them tried to jack the price up. He then told me he was having problems getting a planet and rungs for my transmission. I called a relative and he found it in 10 minutes or less. I drove over an hr each way to get it. It took 4 days. When I went to leave from there to go home 600 plus miles,I got in my truck and something was wrong right away. I went back in and asked for the parts he took out and he didn’t have them. He then begged me to let him make it right and put the new solenoids in. He said he was putting oem solenoids then he said reamanned. I actually caught the guy after he took my money. He spent another hour or so doing something??? He said they were replaced but I’m still having the same issues. The past couple weeks I’ve been talking to the new shop supervisor Tom that said 2 weeks ago that he would send the solenoids to my local mechanic. No luck. I called again and gave him my address to send to me so I know I’ll get them and again no such luck. He has offered to take the tranny out and go through it again at no charge. I’m 600 plus miles away and have given them several chances to make up for being thieves. If That were my wife stuck there and they did the work, she wouldn’t of known any better and got stuck halfway home in the middle of nowhere. If you want honest people that do good work DONT go here. Randy is a thief that got caught red handed. I should of called the cops while I was there. Since they won’t get back to me and resolved this via refund of oem solenoids or sending them, I’ve filed complaints in the auto industry and the BBB. Next time I go up I’ll have all my paperwork and am considering filing a police report. Consumer affairs has a ton of negative stuff on this shop. If you go there I warned you. I’m still trying to get this resolved. I’m as of now stepping it up and going a legal rout.