Auto repair service near Bensalem, PA

BEWARE !!!!!!!!!! Read everything very carefully before signing anything, we bought a $10,000 car from this place that wouldn’t pass inspection, Don’t make the same mistake we made spend your money someplace else,

1) Bought truck 3/6. Called 4x for plates. Not done at DMV until 3/28 after I called day before. Never called us to p/u. Temp exp. Finally got today 4/15. 2) Truck barely made it home. Checked + "new" spark plugs he said he did were each completely burnt out! Called next day to report prob + ask further questions to trouble shoot but he was short + rude! 3) He omitted a HUGE issue until after docs done + we were leaving parking lot! Informed that PCM was replaced. Only later did we find out that he took a new + correct PCM out + replaced w/junkyard. Also never had it calibrated! Tried 3 companies for keys to be made + no one could do it + still charged us. Had to buy correct PCM. Company told us a PCM had recently been bought. Tried again but now truck wont even start because antitheft blocks recalib! Had to have it towed to a Ford dealer. 3) We had test drove truck. Knew it had exhaust leak+ABS light on. Something popped! coming home + it stuck in low gear. Had it towed to Ford where it has been ever since to this day. They only finally were able & nearing $1,500 later to get it started last week! Now we have to fix everything else they found wrong. Turning into a $ pit. I know I’m forgetting other issues to mention. We have been so stressed! 4) Went to pick up plates today + expressed how dissatisfied we of having been screwed over with this truck. Showed the spark plugs. Reminded them that no one even called us for the plates. Told him about having omitted PCM situation until after we signed the docs. This being the entire damn problem for this month + half! He just simply said “Thanks I know now for next time. Have a good weekend”. Did not even have courtesy to apologize! Really? Grow a set! Not even once...did a simple "I'm sorry this happened" come out of his mouth or other 2 men in office! He even handed me someone else’s plates! POOR customer service. Cannot be trusted! Don’t waste your time or $ at this SHAM SHACK! They should be ashamed!

Cost was over $2,800. That is way too expensive for tires, brakes, inspection, and a tail light, nearly twice what I would have paid at my usual mechanic. As well, your shecanic didn't clear the dashboard codes so as soon as I drove 2 miles the dashboard warning light came on for the tires. Had to miss more work, return to your shop, to hear a lame excuse from your shecanic and to hear Jenny tell me "We aren't cheap" when I complained the cost was way too high. I told you on my very first visit last month that I was looking for a mechanic that could be trusted by my wife. You aren't it.

Bought the Truck off of E-Bay as a Serviced and Inspected Vehilce. 3 Hours after driving it home the brakes went on it. Vhehicle was brought to a reputable Ford dealership where the tires were taken off and brakes inspected. Dealership showed me the extent of the brakes, the Pads were crumbling off, the rotors were shot and the calipers frozen. Over $1000 to fix. Contacted Dimitry at J & H Auto Sales and all he could say is the Ford ealership was corrupt and he could get the parts cheaper but nothing was done. He spoke poor English and was impossible to communicate with. The next day the truck was fixed paying out of my pocket and the engine goes. The truck was towed back to the shop and this time the bill is $6,600 to fix and the warranty that J & H gave me with the truck doesnt cover anything. I have tried contacting them by phone, e-mail and text and I have received no help from J & H Auto Sales of Upper Darby PA.

We came in to the dealership to browse for a car. We were promptly greeted by a salesman named Chris who went on to surpass any and all or our expectations. We purchased that night, and our salesman stayed with us answering all of our questions. He was extremely thorough with everything we might ever need to know. We're very pleased with our purchase and the buying experience. We were treated like vip clients.

We had been looking for a used Impala for a long time before finding our new vehicle on their website. From there the process was easy. Chris answered all my questions over the phone including going out to check on specific car features for me. The price was competitive and the quality good. Thank you to Chris and all the staff for helping my family to finally get the car we had been needing!