I took my car in with a fouled spark plug and they told me I needed a ... read more I took my car in with a fouled spark plug and they told me I needed a new head gasket and quoted me almost $2000 for the job. Since then I have had three other mechanics examine the car and none of them can find any problem with the head gasket it only needed the spark plug and wire replaced and there has been no furtherproblems with my car
I have been a long time customer of this store, but after the way I wa... read more I have been a long time customer of this store, but after the way I was treated today, I will no longer frequent this establishment. A couple of days ago, I made a mistake and left garbage by their trash can to throw away. Today, I went down to get some usual things and was confronted in the store by the manager and was told in a very rude manner to take my trash home and throw it away. She did this loudly in front of the store and yelled at my husband and myself out in the parking lot. If this is the way they treat customers of over twenty years, then I want nothing of theirs. I was in the wrong, but she could have taken me aside and asked me to take my trash home. She didn't have to yell at me in front of the store, and out in the parking lot. I would never treat a customer that way. They are your bread and butter!
i had an accident in a recent snowstorm, my buddy told me to take it t... read more i had an accident in a recent snowstorm, my buddy told me to take it to roberts and boy am i glad i did, it came out great and he even did a little more repairs that the insurance covered and didnt charge anymore, my car looks like new again, i'll be back for everything now, these guys treated me great
