Auto repair service near Bowmanstown, PA

My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Shady Liars! Warning! Do not buy a car here. I wish I had checked reviews on-line BEFORE I went to Guru Auto World. If you're reading this, be sure to read reviews on other sites also. Do your research. This company has ripped off and manipulated too many people to deserve any business. I suspect some of the good reviews were written by Guru by the way they sound. Follow your instincts. I should have followed my gut when I walked in there and started dealing with the phonies, but I kept giving them the benefit of the doubt; until it was too late! I agreed on a car during the daytime, when I came back to purchase it the next night, their tone and attitude had totally changed. Well, they had my deposit ($500!) and wouldn't give it back. I took the car home (wish I read the other reviewers warning about their fees) and the next morning I noticed there were different tires on the car!!! When I left my deposit they were newer, dark black with deep treads. I didn't bother to look the night I purchased it, but now I have light colored, dry rotting, bald tires!!! When I called to complain they denied it and gave me a hard time! Disgraceful. The sad thing is, the workers have to be in on these dealings with the owner. I'm sure some are family, but the others must have to sell a little of their soul every day they go in there and handle their business the way they do. Shame on them. This company doesn't deserve your business. There are Thousands of other cars out there and truly nice, honest people willing to make you a good deal on them. Oh, and check BBB.org, saw that in a review after the fact also. Oh well, never again. You were warned.

A friend told me to take my son's car to Due's Automotive for shocks, so I took the car & explained to Due that it was a $1500 car that my son takes to work & school. I also explained that if the auto needed any work over $400 I would by him another car. I was not going to put anymore money in the car, he called me the next day to tell me the car was ready. I asked him how much would it cost? And he replied $1350 but if I was going to pay him cash it would be $1200. I explained that it was work that I did not want on the car & his reply was the whole front end was in bad shape. I drove and asked to see the the old parts & Mr. Due told he the the trash was already picked up & the old parts where in the dumpster.

Bought a car here and only a couple days later started having trouble. The troubles did not end, it was one thing after the other until I finally had enough. Robert who is the owner is a GREAT talker, he talks himself up like nothing I ever seen, but when you have problems with the car and get (rightfully so) angry and frustrated he shuts off the charm and the real him comes out. He forgets you are the customer (maybe because he has your signature and cash already) and he moves quickly onto aggression and tells you to fix it or give it back- how dare you be angry that I Sold you junk! (that is his stance). Very frustrating, I lost a lot of money and I know these places are geared towards people with no credit or bad credit but please do not do it, you think you are in a bad situation now - trust me if you get a lemon like I did you will be in a worse position. Fast talker, Super nice and friendly and full of crap until push comes to shove. His detailing looks nice, I will give them credit for that cause the car was spotless when I got it but for sales he is a HUGE fail in my case. Anyone who can sell a single mother of 3 a car and take over 3k between down payment, monthly payments and repairs and not even give them back one dollar after nothing but hassle and problems is not a good person. Actions speak louder then words and I hope no one else finds out like I did. He covered his butt coming and going with all the papers I signed saying he had a right to keep all money but had I found one bad review on him I would not have shopped there, so I am hoping that some one else can learn from my mistakes and take heed to this review and run

I had a very rude experience with Russ the owner. Charged for repairs that were never done to my car. Returned several time for follow ups to the same problems only to receive an annoyed answers from him and no further actions on their part. STAY AWAY AT ALL COST!!!