Auto repair service near Carnegie, PA

I am a single mother with very little time or money and decided it was time to try and buy a new vehicle. I went to nick chevrolet because they were local and thought I would give them my business. I went there and took my car in for a trade. They only gave me $2500 for my trade and it was about $2000 less than nada was. So I figured I would do the deal as long as I was going to get the new vehicle at a good price. It ends up that once they sold me all the extra warranties and everything else they wanted me to buy, i had to take my whole savings of $7600 and give as a down payment. Once I drove the vehicle home and after around 300 miles the transmission started slipping and making all kinds of noises so I decided to take it back over to them. Once there, I dropped it off and they put it in for service. They called me and said that something inside the transmission had broke and caused the gears inside to get all busted up. I picked the vehicle back up once they called and said it was ready. Once I had it for about 2 days the same thing is still happening. I went back over to tell them, and they told me that this is the way it is supposed to be. Unfortunately they have been lying to me about it. I have been over there at least 5 times to see if they could do something about it to make it right, but they refuse to make it right, and keep giving me the run around.. I now have an attorney to help me at an additional expense and time which I do not have. This dealership does not care once they have the money. I have now contacted the news station as like I said before that I am a single mother just trying to work and survive with the times being very tough like they are. I would certainly go to another dealership as this one just plain sucks....

Terrible all around - horrible customer service and have a knack for finding phantom problems. Would give a 0 star rating if available

I wish I could give this dealer No Stars on this survey I am a shopper and got the worst deal at Kenny Ross Ford from there "sales manager" of the five dealerships I went to. I believe the "sales manager made a example to his sales staff how to handle a informed shopper to make you feel you no nothing about what your car is worth. Shopping at Kenny Ross Ford was a total waste of 2 hours of my time. I bought a new ford at another dealer in Westmoreland County for $2000.00 less at another dealer. They are still living in the past when car dealers screwed there customers on price. Go to another dealer in the area that are honest. I cannot believe how badly I was treated. You will save money and not be lied to. Hope this review saves you the waste of your time.

It was worth it.

full service auto and truck repair, specialize in Saab and foreign cars, full collision repair, auto, light and heavy truck, grit and media blast service.